{"id":1425565,"url":"https://alion.io/job/comprehensiveprostheticsorthotics-com-patient-document-coordinator","title":"Patient Document Coordinator","company":{"id":673856,"name":"Comprehensive Prosthetics & Orthotics","domain":"comprehensiveprostheticsorthotics.com","url":"https://alion.io/company/comprehensiveprostheticsorthotics","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Willowbrook, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T20:57:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-27T11:25:27Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Company: Comprehensive Prosthetics & Orthotics (CPO)\nLocation: Willowbrook, Illinois\nEmployment Type: Full-Time, In-Person\nPositions Available: Two\nReports To: Administrative Manager\nStarting Pay: $18.00 per hour, increasing to $19.00 per hour after 90 days upon successful completion of training and satisfactory performance.\nPosition Overview\nComprehensive Prosthetics & Orthotics (CPO) is hiring two Patient Document Coordinators to support medical documentation and patient services at our Willowbrook, Illinois office.\nIn this role, you will contact patients, physician offices, and referral sources to obtain the records and paperwork needed to support prosthetic and orthotic care. Your work will help keep patient documentation complete, accurate, and organized.\nThis position involves frequent outbound calls, consistent follow-up, document review, and accurate data entry. It is a patient support and administrative role with no sales responsibilities. Experience in customer service, a medical office, patient services, or a call center is helpful. Training on CPO’s systems and documentation processes will be provided.\nPrimary Responsibilities\nMake outbound calls to patients, physician offices, and referral sources to request missing or incomplete medical documentation.\nClearly explain which documents are needed and answer questions professionally.\nFollow up on outstanding requests and maintain accurate records of calls, responses, and next steps.\nReview incoming documents for completeness and request corrections or additional information when necessary.\nEnter and update patient and documentation information accurately in company systems.\nOrganize pending requests and prioritize follow-up to support timely completion.\nCommunicate documentation needs and outstanding items to the appropriate team members.\nMaintain patient confidentiality and follow company procedures for handling sensitive information.\nMeet established expectations for productivity, accuracy, and professional communication.\n Qualifications\nRequired:\nHigh school diploma or equivalent.\nClear verbal and written communication skills and a professional telephone manner.\nComfort making frequent outbound calls and following up on unresolved requests.\nStrong organizational skills and attention to detail.\nBasic computer and data entry skills.\nAbility to manage multiple tasks and work independently and collaboratively.\nAbility to work in person at our Willowbrook office.\nPreferred:\nExperience in customer service, patient services, healthcare administration, a medical office, or a call center.\nExperience requesting, reviewing, or maintaining medical records or patient documentation.\nCompensation and Benefits\nStarting pay: $18.00 per hour.\n90-day increase: $19.00 per hour following successful completion of training and satisfactory performance.\nTraining on CPO’s systems and documentation procedures.\nBenefits: [Insert the confirmed benefits available to employees in this position.]\nAbout CPO\nComprehensive Prosthetics & Orthotics is committed to restoring mobility and improving the lives of the patients we serve. Our administrative teams support that mission by helping patients and healthcare providers navigate the documentation needed for care.\nComprehensive Prosthetics & Orthotics is an Equal Employment Opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.\nComprehensive Prosthetics & Orthotics (CPO) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.","description_format":"text","description_chars":3926,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobility & Assistive Devices"],"lifecycle":[{"event":"open","at":"2026-09-28T23:36:26Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.716,"p_room":0.75,"age_days":28,"expected_fill_days":34,"reasons":["conf:2","win:late"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/comprehensiveprostheticsorthotics-com-patient-document-coordinator","json_url":"https://alion.io/job/comprehensiveprostheticsorthotics-com-patient-document-coordinator.json","meta":{"generated_at":"2026-10-27T12:31:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":234,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673856},"rest":"https://alion.io/mcp/rest/get_company?id=673856"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomprehensiveprostheticsorthotics-com-patient-document-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomprehensiveprostheticsorthotics-com-patient-document-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomprehensiveprostheticsorthotics-com-patient-document-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/comprehensiveprostheticsorthotics-com-patient-document-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomprehensiveprostheticsorthotics-com-patient-document-coordinator"}]}