{"id":1120843,"url":"https://alion.io/job/comprehensiveprostheticsorthotics-com-patient-services-coordinator","title":"Patient Services Coordinator","company":{"id":673856,"name":"comprehensiveprostheticsorthotics.com","domain":"comprehensiveprostheticsorthotics.com","url":"https://alion.io/company/comprehensiveprostheticsorthotics","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Rippling","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"explicit","locations":["Naperville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-22T13:24:54Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T16:23:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Position Overview\nComprehensive Prosthetics & Orthotics (CPO) is seeking a dependable and organized Patient Services Coordinator to support our Naperville and Joliet clinics. This position will split time between both locations based on clinic scheduling and operational needs.\nIn this medical front-office position, you will be the first point of contact for patients and help keep both clinics running smoothly. Primary responsibilities include welcoming patients, answering phones, scheduling appointments, completing patient registration, verifying insurance information and supporting the clinical team.\nThis position is a strong fit for someone who enjoys helping people, communicates professionally, can manage multiple priorities and is comfortable working at two clinic locations.\nResponsibilities\nWelcome patients, families and visitors and assist with check-in\nAnswer incoming calls and respond to patient questions professionally\nSchedule, confirm and coordinate patient appointments\nEnter and update patient demographics and insurance information\nVerify insurance coverage and communicate patient financial responsibilities\nCollect required consent forms, HIPAA acknowledgments and other patient documentation\nCoordinate patient flow and help clinicians remain on schedule\nScan, organize and maintain accurate patient records\nAssist with routine billing and administrative responsibilities\nCommunicate with referral sources and internal departments\nMaintain an organized, professional and welcoming front-office environment\nProvide consistent administrative support at both the Naperville and Joliet clinics\nRequired Qualifications\nHigh school diploma or equivalent\nStrong customer-service and communication skills\nExcellent organization and attention to detail\nAbility to manage several responsibilities in a fast-paced environment\nComfort using computers, office equipment and data-entry systems\nDependable attendance and availability to work the complete Monday-Friday day-shift schedule\nReliable transportation and the ability to work at both the Naperville and Joliet locations\nAuthorization to work in the United States\nPreferred Qualifications\nAt least one year of front-desk, administrative or patient-service experience\nExperience in a medical, dental, physical therapy, chiropractic or other outpatient setting\nExperience with patient scheduling, registration or insurance verification\nFamiliarity with electronic health record or patient-management systems\nKnowledge of medical terminology\nHealthcare experience is preferred but not required. Candidates with strong experience in scheduling, administration, reception or high-volume customer service are encouraged to apply.\nCompensation and Benefits\nStarting pay of $20.00 per hour\nIncrease to $21.00 per hour after successfully completing 90 days of employment\nFull-time, Monday-Friday day-shift schedule\nHealth, dental and vision insurance\nPaid time off\n401(k) with company match\nEmployee assistance program\nTraining and professional-development opportunities\nOpportunities for growth within a stable healthcare organization\nAbout CPO\nComprehensive Prosthetics & Orthotics is a leading Midwest provider of orthotic and prosthetic care. We combine advanced technology with compassionate, patient-centered service to help people regain mobility, confidence and independence.\nOur Patient Services Coordinators are an important part of that mission. They create a welcoming patient experience while supporting the clinicians and administrative processes that keep our clinics operating effectively.\nEqual Employment Opportunity\nComprehensive Prosthetics & Orthotics is an Equal Opportunity Employer. We are committed to creating an inclusive environment and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by applicable law.","description_format":"text","description_chars":3893,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biomedical Engineering"],"lifecycle":[{"event":"open","at":"2026-09-22T19:02:42Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/comprehensiveprostheticsorthotics-com-patient-services-coordinator","json_url":"https://alion.io/job/comprehensiveprostheticsorthotics-com-patient-services-coordinator.json","meta":{"generated_at":"2026-09-23T21:32:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}