{"id":3087667,"url":"https://alion.io/job/computacenter-3rd-line-engineer-mobile-device-management","title":"3rd Line Engineer - Mobile Device Management","company":{"id":1226,"name":"Computacenter","domain":"computacenter.com","url":"https://alion.io/company/computacenter","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nottingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":72000,"period":"year","method":"role_country_seniority_unknown","sample_n":875},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Service Desk","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-26T20:52:48Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"Location: GBR - CC Nottingham | Job-ID: 220019 | Contract type: Standard |Business Unit: Service Desk\nLife on the team\nThe Endpoint Build and Configuration Service provides comprehensive, end-to-end management for mobile devices across both cloud and on-premises environments. It includes device enrolment, policy enforcement, device management and security compliance and 3rd line technical support for complex issues. Leveraging tools such as Azure, Intune, Workspace ONE, Blackberry. Regular compliance assessments align environments with Computacenter’s technical and security standards for iOS and Android. Delivered through a structured, project-based model, the service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements.\nWhat you’ll do\nIn this role as a 3rd Line Mobile Device Management Engineer, you will be responsible for managing and delivering the mobile operating system deployments, configurations and support for a specific managed service customer. Mobile device support is delivered using cloud-based management tools (JAMF, Workspace ONE, Blackberry, Intune, Apple Business Manager, Android Enterprise Manager, Samsung KNOX etc…)\nYou will oversee the end-to-end execution of the enrolment, configuration, and in-life support of mobile devices. This includes iOSAndroid OS releases, policy management, configuration management, and post-deployment support where required.\nYou will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle.\nThe role requires strong coordination skills, managing incident queues and SLA’s, deep technical knowledge of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services.\nWhat you’ll need\nThe ideal candidate will have a strong background in endpoint management, cloud technologies. The following skillsets would be deemed essential to the role\nProven experience in a 3rd line support or senior mobile endpoint engineering role.\nModern Device Management using Workspace ONE, Blackberry, Intune to manage a large mobile customer estate\nStrong hands-on knowledge ofJAMF / JAMf PRO ( security, threat prevention, policy management etc)\nWorkspace ONE Unified Endpoint Manager\nBlackberry Unified Endpoint Manager\nIntune\nApple Business Manager\nSamsun KNOX\nZTNA (Zero Trust Network Access)\nEntra ID\nM365\nAndroid Enterprise Manager\nCertificate creation and management\n\nCreation and management of userdevice policies\niOS and Android mobile operating systems experience (installation and configuration)\nMobile Device Management through Organisation Groups\nDevice onboardingoffboarding\n\nAbout us\nWe are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.\nWe’re a place where you can belong\nWith over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.\nYou’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier-free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.\nAs a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.\nIf you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!","description_format":"text","description_chars":4015,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Systems Integrators","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-22T13:59:16Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.55,"p_room":0.45,"age_days":39,"expected_fill_days":26,"reasons":["conf:3","velocity","win:tail","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/computacenter-3rd-line-engineer-mobile-device-management","json_url":"https://alion.io/job/computacenter-3rd-line-engineer-mobile-device-management.json","meta":{"generated_at":"2026-10-27T01:58:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1125,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1226},"rest":"https://alion.io/mcp/rest/get_company?id=1226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomputacenter-3rd-line-engineer-mobile-device-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomputacenter-3rd-line-engineer-mobile-device-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomputacenter-3rd-line-engineer-mobile-device-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/computacenter-3rd-line-engineer-mobile-device-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomputacenter-3rd-line-engineer-mobile-device-management"}]}