{"id":1847085,"url":"https://alion.io/job/computacenter-contract-manager","title":"Contract Manager","company":{"id":1226,"name":"Computacenter","domain":"computacenter.com","url":"https://alion.io/company/computacenter","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hatfield, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T02:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-16T14:42:01Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Location: GBR - CC Blackfr. CC, GBR - CC Reading, GBR - CC Hatfield Adm, GBR - CC MiltonKeynes | Job-ID: 218319 | Contract type: Standard | Business Unit: Legal\nLife on the team\nPlaced within our contract management team (as part of our group legal and compliance function), a Contract Manager will be responsible for the in-life contract management of one or more key accounts for Computacenter; ensuring any change to service requirements, service levels, charges, and other contractual parameters are managed effectively to mitigate risk, and to maintain / grow account profitability.\nWorking as a Contract Manager you will be involved in matters of contract interpretation, assurance of project contracting and will be seen as a trusted advisor, working in collaboration with the Service & Account Management functions.\nIn this capacity a Contract Manager will become heavily involved in managing and handling disputes and negotiations, with the intent of ensuring a positive outcome for Computacenter.\nYou will need to bring problem solving skills, knowledge of contracts and the ability to draft and review contractual terms, knowledge of IT services and proven relevant experience in previous roles to succeed in this role.\nContract Managers are a key conduit for the Service and Account Management teams into the legal function and are therefore also client facing, and there will be a requirement for travel as a result (which is client dependent).\nWhat you’ll do\nCreate and maintain relevant contractual and commercial control documentation (e.g. Contract Calendar; Change Control Log, W@R Register etc); with the assistance of the assigned Legal Adviser as appropriate \nObligations Management: tracking of key customer and supplier obligations required to be fulfilled \nEnsure Charging, Relief and Change Control and other key contract and commercial mechanisms are operated in accordance with the contract and the Change Policy \nDraft Complex CCNs and other ancillary contract documentation such as updated conformed contracts and Financial Models as required by the terms of the Contract \nAct as the principle contact for sales and operational teams on contract issues and single point of contact for escalation to legal advisers \nAct as a trusted adviser to sales and operational teams to assist in delivering contractual obligations and to assist in identifying commercial and contractual solutions to in life issues \nInterface with Customers and internal departments to understand Contract Change / and additional service requirements and negotiate certain contract terms \nLiaise with and escalation to relevant Group area for policy queries and act as a subject matter expert in managing the contract in accordance with appropriate Company Policies e.g. Commercial Policy \nImplementation of best practice regarding Deal Risk: i.e. pro-active monitoring of key risks identified at bid stage and ensuring risks are identified, tracked and reviewed on a regular basis by the Account Team \nProvide accurate feedback with assigned Legal Adviser to pre-sales functions regarding deviation from modelled solutions and issues in contract operation \nWhat you’ll need\nProven experience managing large and complex contracts \nGood standard of drafting capability \nAbility to work within senior teams and advise and escalate as appropriate \nAbility to understand and manage complex risks and issues \nGood communication skills and ability to operate across different levels of management and senior management \nUnderstanding of managed service commercials including P&L, Balance Sheet and associated internal finance systems \nExcellent Project Management and planning skills on major contract negotiation \nExperience of dispute resolution \n“Can do” attitude to problem solving within team dynamic \nWork closely and collaboratively with the assigned legal adviser. \nAbout us\nWe are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.\nWe’re a place where you can belong\nWith over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.\nYou’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier-free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.\nAs a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.\nIf you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!","description_format":"text","description_chars":5092,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Professional Services","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-04T20:01:58Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-16T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.592,"p_room":0.55,"age_days":15,"expected_fill_days":14,"reasons":["conf:71","velocity","win:tail","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/computacenter-contract-manager","json_url":"https://alion.io/job/computacenter-contract-manager.json","meta":{"generated_at":"2026-10-16T16:20:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1226},"rest":"https://alion.io/mcp/rest/get_company?id=1226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomputacenter-contract-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomputacenter-contract-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomputacenter-contract-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/computacenter-contract-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomputacenter-contract-manager"}]}