{"id":1847503,"url":"https://alion.io/job/computacenter-english-speaking-junior-service-coordinator","title":"English speaking Junior Service Coordinator","company":{"id":1226,"name":"Computacenter","domain":"computacenter.com","url":"https://alion.io/company/computacenter","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5657},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-13T02:00:00Z","employer_posted_date":"2026-09-13","last_verified_at":"2026-10-28T00:35:14Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Location: HUN - Budapest | Job-ID: 218935 | Contract type: Fixed Term Contract |Business Unit: Customer Success & Service Delivery\nYour future tasks will be…\nWe are continuously expanding our our Global Service Coordination function, where we are looking for motivated and reliable colleagues to help us provide product delivery services to internal and external customers.\nAs a Service Coordinator, your main responsibility would be tracking and ensuring products are on the right track without any delay. We are looking for both junior professionals who would like to start (or continue) their career with us, as well as experienced and senior colleagues.\nOn a daily basis:\nBeing the main point of contact between End users and Onsite Engineers.\nUnderstanding and supporting the End-to-End Product Management Lifecycle\nUse of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users\nQuality check and processing of incoming requests and incidents via ticketing tools, mailbox, and phone based on predefined Knowledge Base documents and work instructions\nWithin delivery keeping the agreed service levels\nMaintaining and improving customer satisfaction, providing a consistent customer experience\nMonitoring all tickets and escalating issues in line with company processes to ensure customer demands are met\nException handling within the process (stuck process/change process/procedural changes)\nYou are the ideal candidate if...\nYou are fluent in English (spoken and written)\nYou are an experienced senior colleague or someone at the beginning of your professional journey, we welcome you to start (or continue) your career with us\n\nYou have 1-2 years of service desk / logistics / customer service, and/or back-office experience and would like to use your learned skills on a different service area\nYou have already worked with small transition projects or process transfers with frequent changes to the ways of working\nYou are confident in your communication with internal and external customers\nYou would like to use your language capability as a base for your daily work\nYou are a quick learner and open to learn IT Service Delivery processes through various tools like IT Service Management Tools\nYou have working knowledge of Windows 10 and MS-Office applications (Word/Excel)\nYou have good interpersonal, literacy and numeracy skills\nYou can work under supervision, follow instructions and procedures as well as you are able to be independent\nYou can learn new tasks/areas quickly and willing to progress as well as to motivate others\nYou demonstrate an organized approach to work, you can do structured work under pressure and are result-oriented\nYou like complex challenges (at times)\nYou are able to organize, prioritize, and being able to see the process from a higher level.\nWhat can we offer to you?\nAs a future member of CC family in the area of Advanced Capability Development you will have the opportunity to:\nHave professional and personal development (clear structure depending on taking the lead of your own career)\nWork in a global structure\nWork in a fun and diverse atmosphere -> more highlight CC family atmosphere\nExperience a supportive and inclusive work environment that values your health and happiness\nWork in a flat management structure with an open door policy\nHave a stable workplace with a flexible office schedule (due to hybrid working)\nHave language courses, soft skills training and talent programmes\nHave Medicare private health care package and cafeteria benefits (yearly gross 500000 HUF and after the first year spent within the company, it grows to gross 780000 HUF).\nAbout us\nComputacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.\nWe offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.\nInterested in joining a company with a strong sense of community?\nWe’re growing. We’re hiring. We encourage. We empower. We support.\n#winningtogether #peoplematter","description_format":"text","description_chars":4363,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria","Hybrid work"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Professional Services","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-04T20:01:58Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.591,"p_room":0.36,"age_days":44,"expected_fill_days":25,"reasons":["conf:3","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/computacenter-english-speaking-junior-service-coordinator","json_url":"https://alion.io/job/computacenter-english-speaking-junior-service-coordinator.json","meta":{"generated_at":"2026-10-28T04:51:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6335,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1226},"rest":"https://alion.io/mcp/rest/get_company?id=1226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomputacenter-english-speaking-junior-service-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomputacenter-english-speaking-junior-service-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomputacenter-english-speaking-junior-service-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/computacenter-english-speaking-junior-service-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomputacenter-english-speaking-junior-service-coordinator"}]}