{"id":1847175,"url":"https://alion.io/job/computacenter-global-business-support-coordinator","title":"Global Business Support Coordinator","company":{"id":1226,"name":"Computacenter","domain":"computacenter.com","url":"https://alion.io/company/computacenter","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-26T02:00:00Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-07T21:59:42Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Location: IND - Bangalore 24/7, IND - Bangalore | Job-ID: 218877 | Contract type: Standard |Business Unit: Partner Management\nLife on the team\nWhile holding the Computacenter flag, flying high, at Business Partner Management, our vision is to continue to ‘be the best’ while enabling success for our customers as a trusted, agile and innovative provider of technology around the world. You will be part of a global team, interacting daily with colleagues across multiple geographies. You will have plenty of opportunities to innovate and excel, while you grow with the team.\nWhat you’ll do\nEnsures Department meets performance targets.\nMaintain & improve Customer satisfaction levels.\nDemonstrates relevant Winning Together values.\nMaintains cost control requirements.\nAttain and maintain accreditations as appropriate to the role.\nUnderstand and adhere to policies and procedures.\nCompiles management information reports through relevant business tools to provide accurate/up to date data.\nPrioritize and co-ordinate own and others work schedules to ensure that business and customer needs are met, and deadlines are adhered to.\nAssess cost implication of best solution to ensure adherence to budget constraints.\nCoordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.\nEnsures that operational documentation is fit for purpose and current to meet customer and contract requirements.\nDevelop best practice procedures and guidelines, including analyzing, documenting and reporting on work completed to ensure consistent compliance to company procedures.\nProvides specialist guidance and advice to less experienced colleagues to ensure consistent approach.\nProvide customer service to internal and external customers to ensure consistent experience.\nAble to communicate on complex issues to meet business and customer requirements to avoid escalations.\nEvaluate escalations and resolve appropriately to ensure customer demands are met.\nAbility to adapt quickly to dynamic team environments to maintain consistent effective contribution.\nIdentify own development needs in line with business objectives.\nAct in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization.\nEnsure that Partners act in accordance with Computacenter and customer contractual obligations\nIdentifies, onboard and proactively manages new Partners\nAccountable for the delivery of the product supply service to a named customer or selection of customers\nWhat you’ll need\nGood working Knowledge of Microsoft Applications.\nPlans & organizes own workload and others.\nProven experience of high standards of customer service.\nProven administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information.\nExcellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels.\nWorks under general supervision. Uses discretion.\nDemonstrates analytical and systematic approach to resolving complex problems and assignments.\nTakes initiative in identifying and negotiating appropriate development opportunities.\nDemonstrates an organized approach to work.\nProven ability to work under pressure and to tight deadlines.\n3+ Experience working in a multinational product supply environment.\n3+ Experience in procurement / vendor management.\n3+ Experience in negotiating contracts and an understanding to legal/contractual concepts.\nDetailed understanding of IT Vendors pricing processes.\nEntrepreneurial mindset which seeks to find new ways to solve multiple challenges at once.\nPeople management experience at team leader level or above\nAbout us\nComputacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.\nWe offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.\nInterested in joining a company with a strong sense of community?\nWe’re growing. We’re hiring. We encourage. We empower. 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