{"id":1847142,"url":"https://alion.io/job/computacenter-junior-engineer","title":"Junior Engineer","company":{"id":1226,"name":"Computacenter","domain":"computacenter.com","url":"https://alion.io/company/computacenter","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Livermore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-11T21:11:13Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"About the role\nAs an Associate Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.\nCompensation: $32.50 USD/hour\nWhat you’ll be doing\nPerforming a range of technical work activities at the customer site to meet business and customer requirements. \nCoordinating small teams delivering basic work packages in line with company process to meet business and customer requirements. \nDocumenting and reports on work completed to ensure compliance with company and customer procedures. \nEscalating issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. \nProviding customer service to internal and external customers to ensure consistent experience. \nWhat you have\n3-5 years of proven experience in IT Desktop Service environment. \nExperience with ServiceNow. \nExperience with Windows 11, desktop, laptop, and peripheral support. \nExcellent customer service abilities and an organized approach to work. \nGood interpersonal and communication skills. \nAble to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds. \nLegal authorization to work in the United States. \nWhat you can expect\nThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.\nAbout us\nComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. 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