{"id":3786867,"url":"https://alion.io/job/computacenter-production-planner","title":"Production Planner","company":{"id":1226,"name":"Computacenter","domain":"computacenter.com","url":"https://alion.io/company/computacenter","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":95,"open_postings":19,"ghost_share":0,"stale_share":0.158,"repost_share":0.053,"time_to_fill_p50_days":29,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-05T04:02:21Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T03:05:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the role\nAs the Production Planner you will be a part of the Computacenter Integration Center (IC) team. You will drive end-to-end execution across planning, order fulfillment, systems operations, and customer delivery. This role sits at the\ncenter of cross-functional activity, ensuring alignment between program management, supply chain, warehouse operations, and customer-facing teams. You will own the integrity of the Production Schedules, translate demand into executable plans, and ensure orders move efficiently from intake through shipment and completion.\nSuccess in this role requires a balance of strategic oversight and hands-on execution. You will proactively identify risks, blockers, and operational issues, particularly within SAP and order management workflows, while maintaining clear, consistent communication with stakeholders. As a key point of contact for both internal teams and external customers, you will drive accountability, manage expectations, and ensure a high-quality delivery experience.\nThis is a fast-paced, detail-oriented role ideal for someone who thrives in complex environments, enjoys problem solving, and can seamlessly navigate between systems, processes, and people to deliver results.\nThis position is an office-based position; Production Planners are assigned space at their Integration Center.\nNote: Computacenter United States Inc Production Planners are permitted access to the office, warehouse and Center (IC) space via an assigned keycard.\nCompensation: $26 USD/hour\nWhat you’ll be doing\nOwn and maintain the Production Schedule, ensuring accurate, real-time tracking of status, milestones, and risks\nBuild and manage project timelines, support intake, kickoff, and execution of new orders and programs\nExecute and troubleshoot activities, including managing outbound deliveries, resolving order issues, and handling returns\nLead Change Request (CR) lifecycle: tracking, prioritization, approvals, and execution with cross-functional teams\nManage RMA processes, including vendor coordination, status tracking, and stakeholder communication\nThe controlled onboarding of new Projects and Services into the Integration Center\nMonitor daily operations, communicate blockers, and drive resolution across teams\nServe as a primary point of contact for internal customers, providing updates, documentation, and configuration follow-ups\nTrack shipments, logistics activity, and operational metrics; ensure documentation accuracy and approvals\nMaintain operational trackers and ticketing systems (e.g., ServiceNow) for visibility and accountability\nWhat you have\nOwn and maintain the Production Schedule, ensuring accurate, real-time tracking of status, milestones, and risks\nBuild and manage project timelines, support intake, kickoff, and execution of new orders and programs\nExecute and troubleshoot activities, including managing outbound deliveries, resolving order issues, and handling returns\nLead Change Request (CR) lifecycle: tracking, prioritization, approvals, and execution with cross-functional teams\nManage RMA processes, including vendor coordination, status tracking, and stakeholder communication\nThe controlled onboarding of new Projects and Services into the Integration Center\nMonitor daily operations, communicate blockers, and drive resolution across teams\nServe as a primary point of contact for internal customers, providing updates, documentation, and configuration follow-ups\nTrack shipments, logistics activity, and operational metrics; ensure documentation accuracy and approvals\nMaintain operational trackers and ticketing systems (e.g., ServiceNow) for visibility and accountability\nEnd-to-end understanding of planning, order fulfillment, and logistics\nExperience with order management, returns, and troubleshooting\nAbility to manage timelines, priorities, and multiple workflows\nStrong analytical skills with a proactive, solution-oriented approach\nWorks effectively across teams and stakeholders\nClear, concise updates to internal teams and customers\nEnsures accuracy in data, schedules, and system updates\nThrives in fast-paced, deadline-driven environments \nExcellent verbal and written communication skills\nAble to work independently, as well as with peers\nStrong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, SAP, Salesforce)\nWhat you can expect\nThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.\nAbout us\nComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us","description_format":"text","description_chars":5319,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","IT Infrastructure & Networking Services","Adventure Tourism","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-11-05T04:02:21Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:8","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/computacenter-production-planner","json_url":"https://alion.io/job/computacenter-production-planner.json","meta":{"generated_at":"2026-11-07T04:32:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11114,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1226},"rest":"https://alion.io/mcp/rest/get_company?id=1226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomputacenter-production-planner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomputacenter-production-planner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomputacenter-production-planner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/computacenter-production-planner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomputacenter-production-planner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3786867}},{"tool":"search_jobs","arguments":{"company":"computacenter.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3786867},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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