{"id":1847396,"url":"https://alion.io/job/computacenter-workforce-analyst","title":"Workforce Analyst","company":{"id":1226,"name":"Computacenter","domain":"computacenter.com","url":"https://alion.io/company/computacenter","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":173000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":338},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-07T21:59:42Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About the role\nThe Workforce Analyst provides the analytical foundation for effective resource planning and execution across the Rapid Data Center Deployment (RDD) organization. Reporting to the Workforce Manager, this role is responsible for converting complex project schedules, contractor inputs, and timekeeping data into actionable workforce insights. Unlike account-dedicated management roles, the Workforce Analyst operates across single or multiple program accounts as needed, ensuring consistent operational visibility, demand modeling, and labor tracking. The ideal candidate is highly analytical, detail-oriented, and operationally focused, with the ability to translate project schedules, resource plans, partner staffing inputs, and timekeeping data into actionable workforce insights. This individual must be comfortable working across PMO, Workforce Management, onsite resource leads, partner teams, Finance, Professional Services, and other stakeholders to identify workforce gaps, validate labor information, escalate staffing risks, and improve workforce tracking discipline.\nLocation: Saline, MI\nWhat you'll be doing\nWorkforce Planning, Tracking & Reporting\nMaintain accurate workforce trackers, dashboards, and reporting standards covering utilization, attendance, readiness, and contractor labor metrics.\nCollaborate with PMO, WFM, and project leads to aggregate schedules, skill needs, and deployment timelines into a forward-looking capacity model.\nMonitor scheduled versus actual staffing across internal and contractor teams, surfacing coverage gaps, attendance trends, and resource risks.\nValidate labor hours, travel premiums, per diems, and contractor timecards to support accurate AP reconciliation, invoice dispute resolution, and cost tracking.\nIdentify and document operational bottlenecks-including staffing shortfalls, badging delays, and timekeeping errors-escalating root causes for swift resolution.\nLead routine WFM operational reviews, presenting key metrics, root-cause analyses, and action plans to account leadership.\nTrack third-party labor availability, site access readiness, onboarding status, and replacements to ensure uninterrupted deployment continuity.\nProcess Improvement & Stakeholder Partnership\nContinuously refine WFM reporting, timekeeping reconciliation, and capacity forecasting tools to streamline data workflows, reduce manual effort, and improve forecast accuracy.\nServe as the primary workforce data contact across PMO, WFM, Finance, site leads, and external partners, delivering actionable insights on labor utilization, coverage gaps, and deployment readiness.\nChampion company core values and strategic priorities through operational rigor, continuous improvement, and cross-functional collaboration.\nWhat you have\nMinimum 7 years of experience in workforce management, resource management, workforce analytics, labor planning, project controls, operations analysis, contractor workforce coordination, or a related resource-management role.\nProven ability to balance analytical support across multiple accounts, large-scale resource pools, including 24x7 operations and workforces of more than 1,000 employees, contractors, or partner-supplied resources while prioritizing deliverables in a fast-paced environment.\nStrong proficiency in Excel, data visualization tools (e.g., Power BI, Tableau), and WFM or ERP resource planning systems.\nKeen eye for reconciling disparate data sources (timecards, project plans, contractor logs) into accurate, executive-ready reporting.\nLegally eligible to work in the United States.\nWhat you can expect\nThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.\nAbout us\nComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us","description_format":"text","description_chars":4554,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Professional Services","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-04T20:01:58Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.739,"p_room":0.55,"age_days":19,"expected_fill_days":14,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/computacenter-workforce-analyst","json_url":"https://alion.io/job/computacenter-workforce-analyst.json","meta":{"generated_at":"2026-10-08T01:58:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3430,"day_limit":5000,"remaining_today":1570,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1226},"rest":"https://alion.io/mcp/rest/get_company?id=1226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomputacenter-workforce-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomputacenter-workforce-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomputacenter-workforce-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/computacenter-workforce-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomputacenter-workforce-analyst"}]}