{"id":196817,"url":"https://alion.io/job/computershare-head-of-site-reliability-engineering-sre","title":"Head of Site Reliability Engineering (SRE)","company":{"id":49839,"name":"Computershare","domain":"computershare.com","url":"https://alion.io/company/computershare","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":98,"open_postings":27,"ghost_share":0.037,"stale_share":0.111,"repost_share":0.148,"time_to_fill_p50_days":14,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":93000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":66},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Dynatrace","optional":false},{"name":"GitLab CI","optional":false},{"name":"Grafana","optional":false},{"name":"Jenkins","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T17:53:12Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Location: Bristol or Edinburgh (Hybrid)\nIn this position, you’ll be based in the Bristol or Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.\nWe give you a world of potential\nComputershare have an up-and-coming opportunity for a Head of Site Reliability Engineering (SRE) to join our global technology team at a time when transforming our organisations toward an SRE operating model is a key focus.\nReporting directly to the Global Head of Technology Operations, you will operate within Technology Services with a global mandate to establish and mature Site Reliability Engineering capabilities across the organisation. Partnering closely with Engineering, Infrastructure Operations, and Security to improve service reliability, resilience, and performance of critical platforms.\nA role you will love\nWe are seeking an experienced and visionary Head of SRE to define, lead, and evolve our global reliability strategy. This is a senior leadership role responsible for driving operational excellence, service reliability, observability, automation, and continuous improvement across our technology landscape.\nWorking closely with Engineering, Infrastructure, Security, and Technology Operations teams, you will establish and embed modern SRE practices that enable highly reliable, scalable, and resilient services while fostering a culture of shared ownership and continuous learning.\nOther key responsibilities:\nDrive adoption of SRE principles (SLOs, error budgets, toil reduction).\nEstablish observability and monitoring standards.\nLead automation-first operations.\nImprove incident and problem management maturity.\nPartner with software and infrastructure engineering teams to embed reliability into the product lifecycle.\nEstablish SRE governance, standards, and operating model.\nWhat will you bring to the role?\nYou’ll be an experienced SRE leader who combines deep technical expertise with the ability to build high-performing teams and drive operational transformation at scale.\nProven experience building, leading, and developing Site Reliability Engineering or Production Engineering teams, with a strong understanding of SRE principles including service level objectives (SLOs), service level indicators (SLIs), error budgets, and toil reduction.\nExtensive experience driving automation initiatives, supported by strong scripting and development capabilities using technologies such as Python, PowerShell, Bash, Terraform and Ansible Automation Platform (AAP).\nSome other key skills that you’ll have:\nRobust knowledge of observability and monitoring practices, with hands-on experience implementing and managing platforms such as Dynatrace, Prometheus, Grafana, and Splunk.\nGood understanding of CI/CD tooling and modern software delivery practices, including Jenkins, GitLab CI, and Azure DevOps.\nA background spanning both software engineering and technology operations environments.\nProfessional certifications in cloud technologies, Site Reliability Engineering, platform engineering, or reliability engineering disciplines.\nPassionate about reliability, resilience, automation, and continuous improvement.\nA strategic thinker who can balance long-term vision with operational delivery.\nIf you're confident leader able to inspire teams, challenge traditional ways of working, and drive meaningful change, we'd love to hear from you.\nRewards designed for you\nFlexible work to help you find the best balance between work and lifestyle.\nHealth and wellbeing rewards that can be tailored to support you and your family.\nInvest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.\nExtra rewards ranging from recognition awards and team get togethers to helping you invest in your future.\nAnd more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub","description_format":"text","description_chars":4146,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-03T14:04:22Z"},{"event":"close","at":"2026-10-01T06:59:45Z"},{"event":"reopen","at":"2026-10-01T17:58:23Z"},{"event":"reopen","at":"2026-10-01T17:58:24Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.539,"p_room":0.35,"age_days":49,"expected_fill_days":14,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/computershare-head-of-site-reliability-engineering-sre","json_url":"https://alion.io/job/computershare-head-of-site-reliability-engineering-sre.json","meta":{"generated_at":"2026-10-22T20:59:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5365,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49839},"rest":"https://alion.io/mcp/rest/get_company?id=49839"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomputershare-head-of-site-reliability-engineering-sre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomputershare-head-of-site-reliability-engineering-sre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomputershare-head-of-site-reliability-engineering-sre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/computershare-head-of-site-reliability-engineering-sre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomputershare-head-of-site-reliability-engineering-sre"}]}