{"id":1991337,"url":"https://alion.io/job/computershare-kyc-manager","title":"KYC Manager","company":{"id":49839,"name":"Computershare","domain":"computershare.com","url":"https://alion.io/company/computershare","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":97,"open_postings":24,"ghost_share":0.042,"stale_share":0.125,"repost_share":0.167,"time_to_fill_p50_days":14,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":95000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5927},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-07T04:15:26Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T11:27:22Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Location: Wanchai, Hong Kong\nIn this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.\nWe give you a world of potential\nWe are currently recruiting for a manager to join the HK KYC team. This role will assist the different business lines in our Hong Kong office - Share Registry, Employee Share Plans, Corporate Governance etc. to conduct and maintain a KYC profile for each of our clients (over 1,000 clients), in accordance with a number of regulations and guidelines issued by the Securities & Futures Commission (SFC) and Company Registries (CR).\nA role you will love\nThe KYC Manager should possess a strong background in KYC, Client Onboarding, and Anti-Money Laundering (AML). The job holder is expected to independently handle and review KYC documentation, conduct name screening, and complete assigned requests or tasks within agreed timelines. The job holder should proactively manage priorities, allocate resources effectively, and take appropriate actions to ensure deadlines and service level commitments are met.\nThe KYC Manager will work closely with various business units to ensure that customer KYC information is accurately collected, verified, and maintained. In addition, the job holder is expected to exercise sound judgment and collaborate effectively with stakeholders and the Risk and Compliance team to resolve issues in an efficient, professional, and timely manner.\nSome other key accountabilities will include:\nReview the completeness, accuracy, and consistency of KYC documentation and client risk assessments to ensure adherence to Group Policies and Procedures, team procedures, and regulatory requirements. Complete reviews within agreed service standards and due dates\n\nExercise sound judgment and collaborate effectively with stakeholders and the Risk and Compliance team to identify issues, provide practical and constructive solutions, and resolve matters in an efficient, professional, and timely manner\n\nPerform name screening on clients and relevant parties within agreed timelines and applicable SLA requirements\n\nEnsure all required approvals are obtained in accordance with Group Policies and Procedures\n\nHandle and resolve ongoing name screening alerts in a timely manner, ensuring compliance with agreed due dates and quality standards\n\nServe as a key point of contact for KYC documentation and liaise with relevant stakeholders when required. Provide constructive advice and practical solutions to stakeholders regarding enquiries related to KYC documentation, client profile updates, and KYC processes\n\nInitiate and support discussions within the team and with relevant stakeholders to identify issues and process improvement opportunities, develop practical and constructive recommendations, and drive the implementation of effective solutions\n\nBuild and maintain strong working relationships within the team and with stakeholders, promoting collaboration, mutual respect, and effective teamwork\n\nProvide regular updates to the Team Head and relevant stakeholders, including Business Units and Risk & Compliance\n\nPerform other ad hoc tasks as assigned by the Team Head and/or Division Head, taking a proactive approach to identifying, supporting, and driving initiatives as required, while maintaining a professional, collaborative, and respectful attitude when working with team members and stakeholders\n\nAnalyze support enquiries to identify recurring user problems, recommend solutions and identify areas where support services can be improved\n\nSuggest ways to improve existing processes and/or create additional ones to improve quality and efficiency\n\nWhat will you bring to the role?\n5-8 years of experience in KYC/ Client Onboarding/ AML roles\n\nBachelor’s degree in finance, business, or a related field is preferred\n\nSound knowledge of KYC requirement and regulations, such as SFC, TCSP\n\nProactive to work, willing to take initiatives and follow through with delivery with strong communication and interpersonal skills\n\nAble to analyze requirements, risks and issues and can prioritize requirements based on priority and benefits with attention to detail and accuracy\n\nResilient and strong ability to work under pressure and meet deadlines\n\nGood fluency in Cantonese and English\n\nRewards designed for you\nFlexible work to help you find the best balance between work and lifestyle.\nHealth and wellbeing rewards that can be tailored to support you and your family.\nInvest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.\nExtra rewards ranging from recognition awards and team get togethers to helping you invest in your future.\nAnd more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.","description_format":"text","description_chars":5039,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[{"name":"Hong Kong","iso":"HK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Fraud Detection","Identity Management","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-07T06:33:03Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":0.945,"age_days":6,"expected_fill_days":14,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/computershare-kyc-manager","json_url":"https://alion.io/job/computershare-kyc-manager.json","meta":{"generated_at":"2026-10-13T12:54:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20017,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49839},"rest":"https://alion.io/mcp/rest/get_company?id=49839"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomputershare-kyc-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomputershare-kyc-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomputershare-kyc-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/computershare-kyc-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomputershare-kyc-manager"}]}