{"id":317370,"url":"https://alion.io/job/computershare-team-lead","title":"Team Lead","company":{"id":49839,"name":"Computershare","domain":"computershare.com","url":"https://alion.io/company/computershare","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":19,"ghost_share":0,"stale_share":0.105,"repost_share":0.105,"time_to_fill_p50_days":14,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T14:59:58Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":58},"description":"Location: Hyderabad, India (Hybrid)\nIn this position, you’ll be based in the Hyderabad office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.\nNote: Should be flexible to work in IST 06:00pm to 03:00am shift.\nWe give you a world of potential.\nSupport is awesome in the way trust makes it work! When you join this dynamic team as a Team Lead you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.\nCorporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally.\nIf you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you!\nWhy would you choose this role when there are other Team Lead roles in the market? Well, there are a few things that make this role stand out:\nA unique opportunity to help integrate multiple entities, products, and data streams to support the growth of a new and strategically important business line.\nWe offer continuous learning and education opportunities and put emphasis on continued improvement and growth.\nLike what you have read so far? Then please read on to discover what the role entails.\nA role you will love.\nThe Team Lead is responsible for the day-to-day delivery of high-quality service that meets service level expectations. The team lead works closely with their peers to ensure that daily, weekly, and monthly goals are met. This role is also expected to supervise assigned staff and perform administration tasks related to those staff such as: administering daily timekeeping, performance and attendance tracking, annual performance evaluations, and provide mentoring to employees.\nSome of your key responsibilities will include:\nCoach and develop the skills and abilities of assigned associates. \nManage and calibrate workload of assigned associates.\nPrepare daily, weekly, monthly, and annual metric reporting.\nAttend meetings and training sessions for a range of administrative, operational, and regulatory compliance topics.\nHandle projects as assigned by manager.\nComplete disciplinary actions to address performance and/or attendance issues.\nWhat will you bring to the role?\nBachelor’s Degree (B.A./B.S./B. Com) or equivalent; 5-8 years related increasing experience in multinational business environments in India.\nDisbursement knowledge or Cash Payment, Ticklers management, Account Maintenance.\nRisk Management - critical process - building Controls experience.\nAt least 2 years of experience as a Team Lead. Directly manage a team of approximately 12+ operational staff.\nPrior experience in the Investment banking domain will be preferred.\nThe role will have overall accountability for the delivery of our agreed service levels with our clients. The quality of service provided will reflect on the effectiveness of the role holder and their teams. \nThe role requires attention to detail. The role holder is expected to respond to and resolve complex problems by identifying and selecting solutions through the application of innovative thinking and acquired technical experience, which will be guided by clear policy and procedure.\nDoes this sound like the role for you? Then feel free to apply or reach out for a chat!\nRewards designed for you\nHealth and wellbeing rewards that can be tailored to support you and your family.\nSave for your future. We will support you along your retirement savings journey.\nPaid parental leave, flexible working and a caring and inclusive culture.\nIncome protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.\nAnd more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. 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