{"id":3217439,"url":"https://alion.io/job/comtechllc-senior-data-center-technical-support-analyst","title":"Senior Data Center Technical Support Analyst","company":{"id":690263,"name":"ComtechLLC","domain":"comtechllc.com","url":"https://alion.io/company/comtechllc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":160000,"period":"year","method":"global_role_seniority_cell","sample_n":881},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"API Gateway","optional":false},{"name":"CI/CD","optional":true},{"name":"Linux","optional":true},{"name":"Red Hat","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-24T21:03:37Z","employer_posted_date":null,"last_verified_at":"2026-10-24T21:03:37Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Senior Data Center Technical Support Analyst\n24+ months Contract100% RemoteThe scope of the proposed services will include the following:\n\nEvaluate and recommend the selection of vendor supplied software packages; recommend and prepare specifications for modifications and customization of purchased software;\n\nCoordinate the installation, maintenance, and modification of vendor-supplied software (e.g., operating systems, communications managers, database management systems, compilers) for a system or complex network supporting applications critical to state business functions;\n\nCoordinate the design, development, and installation of in-house software packages (or modifications to vendor packages) by designing work and specifications. Consult regularly with vendors concerning software and/or hardware problems, resolutions, and system and network performance;\n\nAdvise end-users, administrators, and technical support personnel performing network design, designing and providing documentation, instruction, problem analysis and education pertaining to specific and highly complex areas of software and network performance;\n\nAssist in establishing departmental policy with regard to data definition and data relationships, database design, database implementation, database operation, database security, and data accessibility;\n\nPerform database planning and administration, establishment of database standards and procedures, database security, database documentation, and application technical support;\n\nReview and determine the feasibility and advisability of proposed additions and modifications to the database;\n\nInstall and customize software and hardware in order to manage, monitor, and otherwise support an extensive enterprise computer systems network (including mainframe(s), LANs and/or WANs, communications lines, etc.);\n\nMonitor network hardware resources through the implementation of a network inventory system.\n\nDesign and implement a communications system connecting the various components of an enterprise network;\nConsult with vendors in the evaluation of software and hardware used in the\nmanagement of the enterprise network; Consult with users on various requirements and participation in the enterprise network;\n Monitor and evaluate performance and efficiency of an enterprise network;\n Establish and manage configuration data on network software and hardware\ncomponents;\n Monitor all attached devices in a complex LAN environment, such as work stations, servers, bridges, multi-station access units, etc.; analyzing performance, diagnosing performance problems, and performing load balancing.\nExpertise and/or relevant experience in the following areas are mandatory: \n Applicant must have prior experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies.\n Applicant must have experience in an Enterprise Architecture environment comprised of various components.\n Applicant must be familiar with how the various components of an Enterprise Architecture integrate.\n Applicant must have a general understanding and experience with at least one of the following EA components or similar technologies:\nDecision Center, Decision Server-Business Rules Engine (BRE)\nwebMethods-Enterprise Service Bus (ESB)API Gateway-Enterprise API GatewayExpertise and/or relevant experience in the following areas are desirable but not mandatory: \n Applicant should have at least six (6) years experience performing these duties in large-scale Enterprise Architecture environments \n Applicant should have a general understanding and experience with the following EA components or similar technologies:\nNutanix Nutanix/Dell Hyper-converged computing with compute, storage and virtualization consolidated into a single appliance\nVxRail Dell Hyper-converged computing with compute, storage and virtualization consolidated into a single appliance\nESXi VMwarevCenter VMwareNSX VMware\nSRM VMware\nWindows Server -Microsoft Standard OS for Windows\nRedHat Enterprise -Linux RedHat Standard OS for Linux\nMS SQL Server 2014- Microsoft Enterprise Database/Storage Engine\nNagios-Infrastructure monitoring/alerting\nNewRelic APM-NewRelic Application performance monitoring\nNewRelic Infrastructure-Infrastructure Monitoring\nNewRelic Browser-Browser performance monitoring and analytics\nOctopus Deploy-Continuous Deployment and Delivery\nPuppet Enterprise-DevOps/Automation\nSplunk-Operational Intelligence\nVeracode-Static Code AnalysisOriginally posted on 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