{"id":4054126,"url":"https://alion.io/job/con-edison-system-analyst-central-engineering-eng-mgmt-admin-it-support","title":"System Analyst, Central Engineering Eng Mgmt-Admin & IT Support","company":{"id":1771285,"name":"Con Edison","domain":"conedison.com","url":"https://alion.io/company/conedison","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AutoCAD","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-10T17:04:09Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T03:41:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"With minimal guidance, the System Analyst will provide troubleshooting, problem diagnosis and resolution, and general support for the corporate infrastructure in Central Engineerings Computer-Aided Design (CAD). Develop and maintain standard operating technical procedures to resolve problems.\nThis position does not provide employment pursuant to the terms of a STEM OPT Training Plan.\nCore Responsibilities\nEnsure implementation of Company safety, health, and environmental programs for employees whose work is directed. Ensure that safe work practices are followed, and the environment is fully protected per Company policy and governmental regulations.\nCommitment to the Way We Work Principles and adheres to the Companys Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (EH&S), Equal Employment Opportunity (EEO), discipline, and security.\nProvide support for all LAN/WAN initiatives for Central Engineering.\nAssist in the support, diagnosis, and configuring of computer equipment.\nCreate and update technical procedural documentation as needed.\nTrain personnel in the application of current projects, and the procedures, processes, and programs of CE.\nImage, install, and support Engineering and workstations, laptops, tablets and associated equipment.\nSupport and administer Central Engineerings document and drawing management system.\nWork with contracted vendors to resolve issues.\nProvide off-hours on-call support when necessary.\nAct as the liaison between department users and the Help Center in solving trouble tickets.\nInstall and troubleshoot software/applications on Central Engineering servers, workstations, and laptops.\nMaintain an up-to-date inventory of all workstations, laptops, tablets, printers, plotters, and peripheral equipment throughout Central Engineering using Computer Cost Central, and Active Directory.\nWork with users, teammates, and Insight Enterprise as a Computer Resource Coordinator to manage software and hardware inventory as needed.\nPerform other related tasks and assignments as required.\nManage projects as assigned by his or her manager.\nRequired Education/Experience\nBachelor's Degree in Computer Science or related technical field and 3 years' of work experience in troubleshooting and problem resolution, root cause analysis, as well as experience in workstation configuration and imaging.\nRelevant Work Experience\n Experience with Windows 11 and MS Office 365, Microsoft SharePoint online, required.\n Working knowledge of Remote Access technologies, required.\n Programming, Windows Scripting, and automation experience, preferred.\n Experience supporting Autodesk's quite of products such as AutoCAD, Inventor, Revit, etc., preferred.\nSkills and Abilities\nMust be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.\nLicenses and Certifications\nDriver's License Required\nAdditional Physical Demands\nThe selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.\nWilling and able to lift desktop computers, and bend, stoop, kneel and/or sit for long durations.\nAble and willing to travel to company locations throughout the Company service territory, as needed.\nWilling and able to wear appropriate attire and PPE for the work location and 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