{"id":1937173,"url":"https://alion.io/job/concentric-gsoc-manager","title":"GSOC Manager","company":{"id":720068,"name":"Concentric","domain":"concentric.io","url":"https://alion.io/company/concentric-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Detroit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"GDPR","optional":true},{"name":"SLI/SLO/SLA","optional":true}],"status":"live","first_seen_at":"2026-10-05T20:56:29Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-06T21:14:56Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!\nConcentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. \nOur ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: \nIntegrity - Collaboration - Relationships - Excellence - Creativity - Results \nJoin Us,\nConcentric - \"Your World Secured\"\nWe are currently looking to hire a GSOC Manager to join our team embedded with our client in Detroit, MI! This position requires working on-site at our client's headquarters located in Detroit, MI.\nThis is a full-time position. Days and hours of work are generally Monday through Friday, though hours are based upon position needs. Evening and weekend work may be required as job duties demand. \nJOB DESCRIPTION\nThe GSOC Manager is responsible for leading and managing the day-to-day operations of a 24/7 Global Security Operations Center that serves as the operational intake, triage, escalation, and coordination hub for Global Security. The GSOC Manager ensures the team delivers timely, accurate security monitoring, incident response, intelligence support, escalation management, and operational coordination. This individual will use intelligence sources, internal and external assets, and open-source media to identify threats and provide timely and accurate information to company leadership. \nThis is a people-leadership role: the GSOC Manager maintains a high-performing, resilient embedded team environment and works closely with Concentric and client leadership to support GSOC objectives and address emerging risks. The role oversees the GSOC's emergency response procedures for critical incidents, including political instability, violence, travel alerts, health concerns, man-made or natural disasters, internal threats, or technical failures. Working within established procedures and escalation protocols, the GSOC Manager coordinates the response, validates information, maintains situational awareness, communicates with and escalates to leadership, and supports the responsible business and functional teams through resolution. The GSOC Manager carries direct supervisory responsibility for a shift-based team of GSOC Operators and Analysts, to include hiring, coaching, performance management, and scheduling to ensure 24/7 coverage.\nRESPONSIBILITIES\nCoordinate with internal teams and tasking groups (intelligence, investigations, operations) to ensure successful, quality-controlled completion of GSOC assignments, fostering collaborative team dynamics.\nManage the GSOC as the central intake, triage, escalation, and coordination point for security-related incidents, requests, alerts, and operational information, ensuring matters are appropriately categorized, prioritized, assigned, escalated, and tracked through closure.\nEnsure GSOC personnel consistently follow established procedures, protocols, and operational standards, and monitor the quality, timeliness, and accuracy of security monitoring, reporting, intelligence, and incident response activities. \nWhen clear guidance is not available, determine the appropriate course of action within established GSOC procedures and escalation protocols, provide instruction to the team, escalate to Global Security leadership as appropriate, and provide clear and informed briefings to leadership.\nEvaluate and recommend process-improvement strategies to strengthen GSOC operations and performance.\nServe as the day-to-day operational point of coordination with the client's Global Security leadership and key internal stakeholders, ensuring professional communication and prompt resolution of operational concerns.\nConduct regular risk assessments and post-incident After-Action Reviews (AARs) to identify operational gaps, refine response procedures, and brief leadership on findings.\nDraft emergency mass notifications and crisis communications and disseminate them when authorized under established protocols, and prepare concise status and incident reports for multiple stakeholders.\nSupport the evaluation, implementation, adoption, and effective operational use of technology, automation, analytics, and other capabilities that improve intelligence gathering, situational awareness, communication, and operational efficiency.\nProvide direct leadership and performance management to GSOC personnel, establishing clear expectations, priorities and accountability in coordination with Concentric leadership.\nLead full-cycle people management- interviewing, onboarding, training, coaching, performance reviews and measurable development plans. \nEnsure the team maintains a high level of professionalism, situational awareness, and operational discipline. \nOversee quality control of GSOC products, liaise on a regular basis with partner teams to review and update processes and protocols. Identify gaps in processes and resources, develop solutions to address these gaps as part of the larger Concentric strategy. Coordinate a monthly meeting with all tasking teams to go over upcoming projects and foster continuous feedback.\nMonitor and report GSOC operational performance through established KPIs and service levels, including response and escalation timeliness, reporting quality, staffing and coverage, incident handling, and other agreed performance measures.\nFacilitate GSOC shifts and ensure the shift schedule provides 24/7 coverage, ensuring thorough shift handoffs to main continuity of ongoing incidents.\nMaintain GSOC operational continuity and resilience, including staffing contingencies, technology disruptions, alternate procedures, and continuity of critical monitoring and communications capabilities.\nEnsure the team documents incidents and escalations per GSOC reporting standards (shift logs, SITREPs, after-action reports), maintains SOPs, and appropriately escalates incidents, threats, and critical events to senior leadership.\nEnsure the team monitors CCTV, access control, and alarm systems, and effectively uses travel risk management platforms to track and issue timely emergency alerts.\nREQUIRED QUALIFICATIONS\nMinimum 5 years of progressive experience in corporate security, intelligence, law enforcement, military, or security operations, with at least 2 years managing or supervising a 24/7 GSOC or comparable operations center.\nDemonstrated experience with staffing, scheduling, and performance management, including coaching and corrective action. \nStrong written and verbal communication skills, sound decision-making under pressure, and the ability to engage senior leadership and manage multiple priorities in a fast-paced environment.\nProficient with Security Operational software (mass notification, incident management, or travel risk platforms.\nExcellent English-language proficiency, both written and verbal. \nPractical understanding of risk-based security management and physical security principles. \nHands-on experience with physical security systems, including CCTV, access control, intrusion detection, and visitor management. \nBachelor's degree in criminal justice, international security, political science, or a related field.\nMilitary service or prior experience in a GSOC or similar operations center may substitute for educational requirements.\nPREFERRED QUALIFICATIONS\nPrior experience managing a GSOC team within an embedded corporate environment. \nThorough understanding of OSINT research, investigation, and information assessments to review and/or disseminate team products.\nForeign language proficiency, given global monitoring capabilities.\nExperience developing staffing models, shift schedules, KPI/SLA reporting frameworks, and career-development pathways.\nActive professional security certifications or memberships.\nCOMPENSATION & BENEFITS\nThe HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.\nConcentric also offers an HSA employer contribution\nMedical FSA\nEmployer-paid insurance: life, STD, LTD, and AD&D \n401 (k) including employer match \n11 paid holidays \nPaid leave (vacation, sick, parental)\nAnnual Health & Wellness Benefit\nPet Insurance\nNational discount employee program\nEmployee Assistance Program for personal needs\nCredentity Protection - Eclipse Digital Protection by Concentric\nFree access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.\nDedicated Security and Intelligence Training Programs for Professional Development\nCoaching and Mentoring Opportunities\nDetroit Pay Range\n$125,000—$125,000 USD\nConcentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\nConcentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.","description_format":"text","description_chars":10507,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","National Security","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-10-06T00:05:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:0","win:early"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":false},"html_url":"https://alion.io/job/concentric-gsoc-manager","json_url":"https://alion.io/job/concentric-gsoc-manager.json","meta":{"generated_at":"2026-10-06T21:26:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":968,"day_limit":5000,"remaining_today":4032,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720068},"rest":"https://alion.io/mcp/rest/get_company?id=720068"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconcentric-gsoc-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconcentric-gsoc-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconcentric-gsoc-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/concentric-gsoc-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconcentric-gsoc-manager"}]}