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Salary
$20k – $40k per year (Estimated)
Location
In office (Barcelona)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Account Manager (German-speaking) - Hybrid - High Tech HT05

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’rea global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you’relooking to grow and be inspired, as an Account Manager in Barcelona or Valencia(hybrid), you will be part of our team of game-changerswho are powering the brands of the future in the Techindustry.

Career growth and personal development

This is a great opportunityto experience the power of what’snext and develop “friends for life” at the same time. We’llgive you all the training, cutting-edgetechnologies, and the continuing support you’llneed to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As an Account Manager on our team, you will:

- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate

- Understand partner market and competition and evaluate reseller interest

- Create partner loyalty and drive partner competencies and certification in BU products

- Ensure partners are taking advantage of promotions, events & programs

- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods

- Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary

- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction

- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI

- May attend country partner events for meeting key partners

Your qualifications

We embrace our game-changerswith open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

- Are bilingual or proficient in German and advanced level of English

- Have two years of related technical sales experience preferred

- Are familiar with channel programs

- Have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills

- Work toward goal achievement using negotiation, teamwork/collaboration,motivation and time/work prioritize

- Can demonstrate innovation and good judgment/problem-solvingskills when making decisions

- Can establish an individual course of action to accomplish goals while using appropriate

It would be a plus if you:

- Have experience in working in Channel environment, knowledge of partners and distributors

Don’tmeet every requirement? No worries. We’rededicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’tcheck every box, we still encourage you to apply. We’lldo our best to match you with the right job, whether it’sthis one or another role.

What’sin it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’swhy we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

- Full-time 39 hours/week contract: Monday to Friday 9:00 to 18:00

- Salary 23, 400 euros gross/year + up to 7 200 euros gross/year in bonus

- Central location in Barcelona or Valencia

- Full paid training on the company and the project you'llbe working on

- Career development programs, specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changersbecause we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changersaround the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We'reproudly united as oneteam, one company, globally. We'recommitted to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1602248

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, German (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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