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Salary
$23k – $56k per year (Estimated)
Location
In office (Spain)
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Account Manager (German-speaking) - On-site AM04

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as an Account Manager in Benalmadena (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As an Account Manager on our team, you will:

- Have full managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategy

- Identify client needs with products and services and sell appropriate value components to create greater customer engagement

- Proactively manage an effective pipeline, identifying and prioritizing opportunities to achieve and exceed profitable growth targets

- Consistently seek out new sources for expansion opportunities e.g. self-generated, client referrals, subsidiaries or sister companies

- Ensuring premium value is delivered aligned with client’s goals, delivering a positive customer experience and achieves customer advocacy

Your qualifications

Concentrix is a great match if you:

- Are proficient or bilingual in German plus advanced English

- Have a background working for/in the German Market

- Are self-driven and results oriented with a positive outlook and a clear focus on achieving and exceeding targets and goals

- Have a challenger mindset with the ability to think creatively to identify new business opportunities

- Are a natural forward planner who is highly organized and has the ability to manage multiple customers at different stages of the sales process

- Can work independently whilst also collaborating with team members to maximize individual and company performance

- Have exceptional communication skills, ability to speak confidently with senior executives, capacity to influence decision-makers

- Can quickly gain an in-depth understanding of each client’s needs to drive results and identify new business opportunities

- Have strong negotiation skills and consultative sales skills

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week permanent contract: Monday to Friday from 9:00 to 18:00

- Salary 20,484 euros gross/year + up to 3,000 euros gross/year in bonus + private medical insurance

- Central location in Benalmadena

- Full paid training on the company and the project you'll be working on

- Career development programs, specialized courses, and language classes

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1676029

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements:

English, German

Time Type:

Full time

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