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Salary
$10k – $28k per year (Estimated)
Location
In office (Malaysia)
Seniority
Middle
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Advisor II, Sales (Mandarin & English Speaker)

Job Description

This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.

Inside Sales

  • Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails
  • Drive partner recruitment & growth promote sales programs developed for partners
  • Partner engagement to drive business in the region (end-to-end sales)
  • Drive registration to marketing campaign/webinars for cloud solutions products
  • Channel sales, channel recruitment & opportunity progression
  • Maximize sales opportunities from the existing partner ecosystem
  • Engage with existing partners and end customers where applicable
  • Add/maintain contact database for respective segments as per needs of the business

Customer Success

  • Target install base to prospecting, build pipeline via phone, email or other online channels
  • Support dormant reactivation campaign programs
  • Driving up consumption and yield
  • Customer issues and helping the sales team with upsells and renewals
  • Focused on building loyalty with existing partners
  • Long term retention and ensuring customer has great experience
  • Engage with existing partners and/or onboard net new
  • Focused on building loyalty, key focus on partner growth and dormant reactivation
  • Addressing customer issues and helping the sales team with upsells and renewals.

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

Mandarin

Time Type:

Full time

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