{"id":1976189,"url":"https://alion.io/job/concentrix-ai-technical-delivery-manager","title":"AI Technical Delivery Manager","company":{"id":84,"name":"Concentrix","domain":"concentrix.com","url":"https://alion.io/company/concentrix","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":71,"open_postings":1175,"ghost_share":0.571,"stale_share":0,"repost_share":0.006,"time_to_fill_p50_days":15,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bellevue, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":92250,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Fine-tuning","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false}],"status":"closed","first_seen_at":"2026-10-06T21:25:36Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T07:14:19Z","board_verified":false,"closed_at":"2026-10-11T07:14:19Z","days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":4},"description":"Job Title:\nAI Technical Delivery ManagerJob Description\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\nJoin us and be part of this journey towards greater opportunities and brighter futures.\nTitle: AI Technical Delivery Manager\nLocation: Bellevue, WA (Onsite - 4 days a week) - Hybrid\nThe AI Technical Delivery Manager will lead strategic enterprise initiatives across AI Governance, Responsible AI, Cybersecurity, Data Security, Agentic AI, and Forward Deployed Engineering. This highly technical, execution-focused leader will partner with clients, architects, AI engineers, data scientists, product teams, and business stakeholders to turn complex challenges into scalable, secure, production-ready solutions.\nThis role is ideal for a hands-on delivery leader who can assess client environments quickly, shape AI and cybersecurity strategies, mobilize cross-functional teams, govern risk, and drive enterprise-scale execution with urgency, precision, accountability, and measurable business impact.\nResponsibilities\nServe as the primary technical delivery lead for strategic enterprise initiatives across AI Governance, Responsible AI, Cybersecurity, Data Security, Agentic AI, and Forward Deployed Engineering.\nEmbed with customer teams to assess business processes, operating models, architecture, security posture, and AI readiness.\nTranslate complex business problems into scalable engineering solutions, roadmaps, and implementation plans.\nOwn delivery from strategy and architecture through engineering, deployment, adoption, and value realization.\nAccelerate client outcomes by driving production-ready MVPs and scalable enterprise solutions.\nEstablish measurable ROI frameworks, delivery KPIs, operational scorecards, and value realization mechanisms.\nLead complex technical workstreams with aggressive timelines while maintaining quality, security, and governance standards.\nOperate effectively in ambiguous environments, making informed decisions with incomplete information and driving progress without constant oversight.\nDefine and operationalize enterprise AI Governance programs, including operating models, governance boards, decision frameworks, and risk controls.\nDevelop and guide policies and practices related to Responsible AI, Model Governance, AI Risk Management, AI Ethics, Explainability, Transparency, Human-in-the-Loop Controls, and AI Auditability.\nLead the development and deployment of agentic AI solutions, autonomous workflows, and AI-enabled operating models.\nEnsure guardrails, governance frameworks, security controls, and responsible AI practices are embedded into solution design and delivery.\nBuild and own integrated delivery plans across multiple technical workstreams, dependencies, resources, risks, issues, and budgets.\nDrive executive reporting, stakeholder communications, workshops, and leadership briefings.\nRemove blockers with urgency and hold teams accountable to commitments, quality standards, and measurable outcomes.\nEnsure successful deployment, operational readiness, adoption, and ongoing performance of delivered solutions.\nPartner with architects and engineering teams to review architecture diagrams, API specifications, security assessments, and solution designs.\nConnect technical decisions to client business outcomes, risk mitigation, transformation objectives, and enterprise value.\nQualifications\n8+ years of enterprise technology delivery experience.\n8+ years of experience leading complex transformational technology programs.\n5+ years of experience leading initiatives in AI, cybersecurity, data governance, or cloud transformation.\nDemonstrated track record of rapidly moving initiatives from concept to production.\nStrong technical understanding of AI architecture, security controls, cloud platforms, enterprise integrations, and scalable solution design.\nDeep knowledge of Generative AI, Large Language Models, Agentic AI frameworks, multi-agent architectures, Retrieval-Augmented Generation, fine-tuning strategies, prompt engineering, AI evaluation, AI observability, AI safety, Human-in-the-Loop systems, and autonomous workflow design.\nExperience defining or operationalizing AI Governance, Responsible AI, Model Governance, AI Risk Management, AI Ethics, explainability, transparency, auditability, and governance controls.\nAbility to challenge architects and engineers while remaining collaborative, pragmatic, and outcome-focused.\nStrong executive presence with the ability to lead client workshops, stakeholder reviews, and board-level briefings.\nProven ability to operate with urgency, ownership, sound judgment, and accountability in fast-moving, ambiguous environments.\nExperience managing risks, dependencies, budgets, resources, timelines, and cross-functional delivery teams.\nAbility to communicate complex technical concepts clearly to business, technical, and executive audiences.\nPreferred: Experience in Telecom.\nPreferred: Experience with Forward Deployed Engineering or SF Agentforce.\nThe base salary for this position is $92,250 to $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.\nThe deadline to apply for this position is: 10/09/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\nAs part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.\n#LI-Bellevue\n#LI-Hybrid\n#Concentrix\nLocation:\nUSA Bellevue 13555 SE 36th StreetLanguage Requirements:\nTime Type:\nFull timePhysical and Mental Requirements:\n The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.\nEqual Employment Opportunity:\n\nConcentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.\nFor more information regarding your EEO rights as an applicant, please visit the following websites:\n· English\n· Spanish\nAccommodation:\n\nConcentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.\nArtificial Intelligence:\n\nAs part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.\nWork Authorization:\nIn accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.\nFor further information on available work states and Equal Employment Opportunity as an applicant, please clickHERE","description_format":"text","description_chars":10064,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-06T21:25:36Z"},{"event":"close","at":"2026-10-11T07:14:19Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":62500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/concentrix-ai-technical-delivery-manager","json_url":"https://alion.io/job/concentrix-ai-technical-delivery-manager.json","meta":{"generated_at":"2026-10-12T03:52:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6150,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":84},"rest":"https://alion.io/mcp/rest/get_company?id=84"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconcentrix-ai-technical-delivery-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconcentrix-ai-technical-delivery-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconcentrix-ai-technical-delivery-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/concentrix-ai-technical-delivery-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconcentrix-ai-technical-delivery-manager"}]}