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Salary
≈ $83k – $178k per year (Estimated)
Location
In office (Sydney)
Seniority
Architect
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Oct 22, 2026. Concentrix scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Architect Data & AI

Job Description

This role is the technical anchor of Concentrix's new business pursuit team-a cross-functional group focused on winning complex, high-value Data & AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.

This is a hands-on, externally-facing role. You will consult with customers, design solutions, construct PoCs and demos that directly answer the customer's evaluation question, and write the technical sections of proposals and RFP responses. When a deal closes, you are responsible for ensuring the delivery team inherits a well-understood, well-documented solution-not a collection of slides and assumptions.

You will work as a core member of the cross-functional new business pursuit team alongside account managers, delivery leads, and practice heads. You report to the Director of Engineering-this is a role for someone who sets their own priorities across active pursuits without requiring step-by-step direction.

This role is the technical anchor of Concentrix's new business pursuit team-a cross-functional group focused on winning complex, high-value Data & AI engagements. As Pre-Sales Architect, you are the technical lead in the room on every pursuit: responsible for the solution, the technical narrative, and the judgement calls that move a customer conversation to a signed statement of work.

This is a hands-on, externally-facing role. You will consult with customers, design solutions, construct PoCs and demos that directly answer the customer's evaluation question, and write the technical sections of proposals and RFP responses. When a deal closes, you are responsible for ensuring the delivery team inherits a well-understood, well-documented solution-not a collection of slides and assumptions.

You will work as a core member of the cross-functional new business pursuit

team alongside account managers, delivery leads, and practice heads. You report to the Director of Engineering-this is a role for someone who sets their own priorities across active pursuits without requiring step-by-step direction.

Location:

AUS Sydney - Level 21-Suite 1, 175 Pitt Street

Language Requirements:

Time Type:

Full time
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