{"id":2079381,"url":"https://alion.io/job/concentrix-art-director","title":"Art Director","company":{"id":84,"name":"Concentrix","domain":"concentrix.com","url":"https://alion.io/company/concentrix","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":71,"open_postings":1206,"ghost_share":0.566,"stale_share":0,"repost_share":0.007,"time_to_fill_p50_days":14,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Design","role_family":"Design","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":80000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":292},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe After Effects","optional":false},{"name":"Adobe Photoshop","optional":false},{"name":"Anthropic","optional":false},{"name":"Canva","optional":false},{"name":"Claude","optional":false},{"name":"Figma","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Midjourney","optional":false}],"status":"live","first_seen_at":"2026-10-08T09:34:35Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-15T03:32:49Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":7},"description":"Job Title:\nArt DirectorJob Description\nWe're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\nJoin us and be part of this journey towards greater opportunities and brighter futures.\nAs Art Director, you own the visual craft and creative judgment that Orbit's automation cannot produce on its own. You set creative direction, lead the human-led steps of the production workflow (concepting, typography, art direction, and final refinement), and are accountable for the brand fidelity and executional quality of everything that carries a client's name. You are client-facing: presenting work, defending creative rationale, and building trust with senior marketing and brand stakeholders at global enterprise brands.\nYou are a maker and a director. You have strong personal design craft, a trained eye for composition and type, and the ability to run AI-generated output through expert correction so it meets enterprise standards. You use AI tools as a core part of how you work, as leverage, not as a substitute for judgment.\nFunction\nMarketing &Communications Group, Marketing Solutions (Creative Services)\nLocation\nRemote, Latin America\nClient Engagement\nDirect client-facing role with ongoing stakeholder interaction\nTravel\nOccasional; client or team offsites\nExperience\n7+ years art direction / senior design, with a hands-on portfolio What You Will Do Creative Direction & Visual Systems \nOwn creative direction. Set the visual territory for campaigns: define the creative concept, art direction, and design system that a campaign lives within, and ensure every asset produced against it holds together.\nDirect from the brief. Interpret Orbit's pre-populated briefs and translate business objectives into clear, on-brand, commercially accountable creative, validating and adjusting the brief where creative judgment is required.\nDevelop and maintain design systems, brand kits, templates, and component libraries (Canva brand kits, Figma modular systems, Affinity/InDesign editorial templates) so downstream production scales without drifting off-brand. Hands-On Design & Production Craft \nMake the work. Produce and direct client-ready design across digital and print: brand campaigns, HTML email, IAB display, social static and carousels, sales and marketing decks, landing pages, and long-form\neditorial (white papers, reports).\nLead typography. Own human-led typography: type hierarchy, scale, tracking, and legibility across render contexts (email preview panes, the full IAB size cascade, mobile feed, print). Typography is brand defining and stays under human control.\nDirect and refine AI output. Direct AI image generation and correct it. Run Adobe Firefly (and Firefly Custom Models for on-brand consistency), then use Photoshop Generative Fill / Generative Expand and Illustrator Generative Vector to fix AI-tells, remove hallucinated elements, integrate brand environments, and reframe compositions.\nOwn quality. Apply an AI-tells checklist and a brand-adherence review to every asset before release: composition, spatial hierarchy, color fidelity, type integrity, and production readiness. Client Partnership & Stakeholder Management \nPresent and defend the work. Serve as a creative point of contact for assigned accounts: present work, walk stakeholders through creative rationale, and manage revision cycles with professionalism.\nEngage senior stakeholders. Communicate confidently with senior client contacts, including VP- and Csuite-level marketing and brand stakeholders, on creative direction and executional decisions.\nBalance strict brand-standards compliance with creative ambition, working within guardrails without producing generic output. AI-Augmented Execution \nBe the craft layer. Serve as the human judgment and craft layer over Orbit's automated pipeline: the signal-to-brief-to-generation flow is AI-led, but concept, composition, typography, art direction, and final\nsign-off are yours.\nWork AI-native. Use AI tools (Adobe Firefly and the Adobe Creative connector, Claude, Canva, Midjourney for concepting only) as a standard part of your production workflow for ideation, generation, and iteration.\nContribute to the refinement of Orbit's creative workflows, prompting standards, brand-token systems, and creative governance so quality scales as volume grows.\nCraft Leadership\n\n• Act as a recognized expert on creative craft within the Orbit team and the broader Marketing Solutions function, contributing to new approaches, standards, and best practices as the model matures. How You Will Work \nThis role operates inside an AI-native delivery model. You are a skilled creative professional who uses AI to extend your capacity while providing the art direction, design craft, brand instinct, and client-relationship\nmanagement that AI cannot replace.\nYou will work closely with Creative Strategy, copywriters and AEO specialists, and client-facing program leads. Work is reviewed and approved in collaboration with client stakeholders. Speed, quality, and defensibility matter equally: we expect enterprise-grade creative delivered at the pace of an AI-augmented team. What You Bring Required \n\n 7+ years of art direction or senior design experience, ideally in B2B, agency, or embedded team environments serving enterprise brands.\nA strong portfolio demonstrating hands-on creative production and art direction across digital and print. Creative direction or brief-writing alone is not sufficient. The work must show personal craft.\nDemonstrated command of typography, composition, color, and brand systems, with the ability to hold quality across multiple client accounts and formats.\nExpert proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign) and Figma; working proficiency in Canva for brand-kit-driven production.\nPractical, established experience using generative AI in professional design work, including directing and correcting AI-generated imagery to enterprise standards.\nProven client-facing experience: presenting creative, defending rationale, and navigating senior stakeholder feedback.\nAccuracy is paramount. Exceptional attention to detail, with the ability to proof your own work and catch errors before they ship. Every asset carries a client's name.\nBrand fidelity. Firm command of brand voice and the ability to interpret and apply brand guidelines faithfully across formats, accounts, and edge cases the guidelines do not spell out.\nSelf-directed and collaborative. A self-starter who works well autonomously and within a team, able to set direction on ambiguous briefs while collaborating cleanly with strategy, copy, and program leads.\nDiscipline across type, color accuracy, asset naming, version control, and production readiness.\nPreferred \n\nMotion design or video experience (After Effects, Premiere Pro, or equivalent), a meaningful differentiator in this role.\nExperience with Adobe Firefly Custom Models, the Adobe Creative connector, or comparable brandtuned generative pipelines.\nAffinity suite (Designer, Photo, Publisher) as an alternative production toolset.\nPrint production and pre-press control (InDesign paragraph/character styles, baseline grid, ICC profiles, PDF/X export) for long-form editorial and client-distributed documents.\nExperience mentoring or leading junior creative talent.\n• Comfort building process in ambiguous environments where playbooks are still being written. Required Tool Proficiency \nCandidates must have demonstrated, hands-on experience with the following tools. Proficiency will be assessed during the interview process.\nAdobe Creative Cloud Primary production suite: Photoshop, Illustrator, InDesign, including\nGenerative Fill, Generative Expand, and Generative Vector for AI-tells\ncorrection and brand-environment integration.\nAdobe Firefly Enterprise-default image generation, commercially IP-safe, with Firefly\nCustom Models trained on brand assets; accessed directly and via the\nClaude Adobe Creative connector for Orbit-integrated generation.\n\nFigma Modular design systems, wireframes, HTML email and landing-page\nlayouts, responsive variants, and Dev Mode handoff.\n\nCanva Brand-kit enforcement, template population, and Magic Resize for multiformat, scaled production. \nClaude (Anthropic) Concepting support, copy refinement, and orchestration of Orbit creative\nworkflows.\nPreferred: Affinity (Designer, Photo, Publisher)\n Alternative vector, raster, and long-form layout / pre-press production.\nPreferred: Midjourney\nConcept and moodboard exploration only (not final, client-distributed\nassets).\nConcentrix is an equal opportunity employer. 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