Business Partner - Associate Manager, B2B Sales

Job Title:

Job Description

We are looking for an Associate Manager, B2B Sales to join our team. Today.

The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales manager, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!

You Have

• 5+ years proven work experience in a sales role

• A passion for customer experience

• Experience in operations and strategy building

• Excellent Coaching history

• A record of developing and retaining great employees

• Experience maximizing revenue through best practices

• Experience working with Salesforce.com or similar CRM

• Experience finding solutions as a manager

• Change Management skills

You Will

• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction

• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date

• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities

• Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members

• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories

• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction

• Be a point of escalation for our clients and respond promptly to any issues

• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed

• Work with client contact on reporting and forecasting

• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)

• Work with internal functional resources and external partners to develop a coaching platform

• Coordinate team incentives and Sales Performance Incentive Funds

• Partner and build business relationships with all partners to ensure customer expectations are met

• Work with teams and management to improve sales processes and achieve a positive customer experience

• Lead team to buying/renewal process to achieve greater client satisfaction

Our Benefits/Perks:

• Health Insurance with Dental Coverage for Employees - extended to two (2 dependents)

• Paid Time off

• Birthday Time Off

• Bereavement Leave

• Life Insurance

• Group Personal Accident Program

• Employee Assistance Program

• Volunteer Time Off, paid time yearly to volunteer with an organization of your choice.

• Recognition programs

• Wellness Incentive Program

• Learning and Development Programs

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director

Location:

Language Requirements:

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents