Cloud Engineer

Concentrix • Spanish • English • 4 hours ago
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Concentrix

Concentrix is a major global provider of customer experience (CX) solutions, technology services, and business process outsourcing (BPO). Headquartered in Newark, California, the company publicly trades on the NASDAQ under the ticker CNXC. The firm designs, builds, and runs end-to-end customer operations and digital business services for over 2,000 clients across major industries - including technology, financial services, healthcare, retail, travel, and telecommunications.
concentrix.com • HQ: Newark, United States • Cybersecurity • Data & Analytics • Artificial Intelligence • 5000+ employees

Job Title:

Cloud Engineer

Job Description

The Sr. Specialist, Technical Sales is responsible for generating new business and fostering growth in existing moderate to complex accounts. This position manages the assessment of customer needs, proposes solutions based on deep technical expertise, and resolves complex issues while expanding sales opportunities. Additionally, he/she/they may provide technical training and guidance to junior staff to support overall sales performance.
  • Attend customer meetings and conduct sales presentations to demonstrate products/services and address client needs
  • Provide technical expertise to support aggressive selling goals and ensure customer satisfaction
  • Prepare moderately complex technical proposals and presentations for sales teams to assist in securing business
  • Identify and analyze customer/client needs to develop strategies that competitively meet those needs
  • Advise customers and sales teams on technical aspects of products/services to align with client objectives
  • Develop and execute trainings utilizing technical expertise to enhance customer understanding of products
  • Follow up consistently on sales opportunities and inquiries to maintain engagement and facilitate decision-making
  • Manage external competitive pressures and objections to retain customers and enhance sales effectiveness

Location:

El Salvador- San Salvador

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time
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