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Salary
$52k – $125k per year (Estimated)
Location
In office (Düsseldorf)
Seniority
Architect
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is a major global provider of customer experience (CX) solutions, technology services, and business process outsourcing (BPO). Headquartered in Newark, California, the company publicly trades on the NASDAQ under the ticker CNXC. The firm designs, builds, and runs end-to-end customer operations and digital business services for over 2,000 clients across major industries - including technology, financial services, healthcare, retail, travel, and telecommunications.

Job Title:

Cloud Solution Architect - D365 Finance & Operations (Technical) & Project Operations (m/w/d)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

The Cloud Solution Architect will serve as the technical authority for Microsoft Dynamics 365 Finance & Operations while also driving the functional architecture and solution design for Dynamics 365 Project Operations.

The role requires a strong combination of enterprise solution architecture, cloud technologies, integration design, development governance, and business process understanding across project-based organizations. The architect will lead end-to-end design, implementation, optimization, and modernization initiatives within the Microsoft ecosystem, ensuring solutions are scalable, secure, and aligned with business objectives.

Primary Focus: D365 F&O Technical Architecture (70%) + D365 Project Operations Functional Architecture (30%)

Key Responsibilities:

D365 Finance & Operations - Technical Architecture

Solution Architecture:

  • Design and govern enterprise-scale Dynamics 365 Finance & Operations architectures.

  • Define application, integration, security, and infrastructure architectures.

  • Lead technical solution design workshops with stakeholders and engineering teams.

  • Establish architecture standards, development frameworks, and governance processes.

Development & Technical Leadership:

  • Provide oversight for X++ customizations and extensions.

  • Design upgrade-safe solutions using Microsoft best practices.

  • Guide development teams through code reviews and technical design reviews.

  • Define deployment strategies across DEV, TEST, UAT, and PROD environments.

Integration Architecture:

  • Architect integrations between:

    • D365 F&O

    • Azure Integration Services

    • Power Platform

  • Design solutions leveraging:

    • Data Management Framework (DMF)

    • Dual Write

    • Dataverse

    • Logic Apps

    • API Management

Dynamics 365 Project Operations - Functional Architecture

Functional Solution Design:

  • Lead functional design for Dynamics 365 Project Operations.

  • Translate business requirements into scalable Project Operations solutions.

  • Design project lifecycle management processes including:

    • Project creation

    • Resource allocation

    • Budgeting

    • Forecasting

    • Time and expense management

    • Project accounting

    • Revenue recognition

Business Process Consulting:

  • Facilitate workshops with business stakeholders.

  • Conduct Fit-Gap Analysis.

  • Recommend process improvements and industry best practices.

  • Create functional design documents and solution blueprints.

Resource & Project Management:

  • Design solutions supporting:

    • Resource scheduling

    • Capacity planning

    • Skills management

    • Demand forecasting

    • Utilization tracking

Financial Management:

  • Define project costing models.

  • Configure billing methodologies.

  • Design revenue and profitability tracking processes.

  • Support integrated financial reporting across project portfolios.

User Adoption:

  • Support organizational change management initiatives.

  • Lead user acceptance testing (UAT).

  • Assist training teams and business champions.

  • Ensure successful business adoption of Project Operations capabilities.

Required Technical Skills:

Dynamics 365 Finance & Operations (Technical)

Core Skills:

  • D365 Finance & Operations Architecture

  • X++ Development

  • Extension Framework

  • Data Management Framework (DMF)

Integration Technologies:

  • Dataverse

  • Dual Write

  • Logic Apps

  • Azure Functions

  • API Management

Dynamics 365 Project Operations (Functional)

Business Process Expertise

  • Project Lifecycle Management

  • Resource Management

  • Capacity Planning

  • Project Forecasting

  • Time & Expense Management

  • Project Accounting

  • Budget Management

  • Revenue Recognition

Location:

DEU Work-at-Home Dusseldorf

Language Requirements:

Time Type:

Full time
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