{"id":4070118,"url":"https://alion.io/job/concentrix-cloud-solution-architect-exchange-server-hybrid-messaging","title":"Cloud Solution Architect – Exchange Server & Hybrid Messaging","company":{"id":84,"name":"Concentrix","domain":"concentrix.com","url":"https://alion.io/company/concentrix","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":66,"open_postings":1007,"ghost_share":0.568,"stale_share":0,"repost_share":0.01,"time_to_fill_p50_days":26,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure DevOps","optional":false},{"name":"DNS","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T16:19:33Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Title:\nCloud Solution Architect - Exchange Server & Hybrid MessagingJob Description\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\nJoin us and be part of this journey towards greater opportunities and brighter futures.\nWe are looking for a Cloud Solution Architect with deep expertise in Microsoft Exchange Server and hybrid messaging to support enterprise, public sector and regulated customers in Sweden and the Nordics.\nThis is a customer-facing role responsible for assessing, designing, operating and recovering on-premises and hybrid Exchange environments, acting as a trusted technical advisor, and executing repeatable Exchange engagements. This position is Exchange Server (expert level), Active Directory and Exchange Online Administration and Governance are all mandatory skills.\nKey Responsibilities:\n1. Exchange Architecture & Modernization\nDesign, assess and optimize Exchange Server organizations, including Database Availability Groups (DAG), transport, client access, namespaces and certificates.\nPlan and support Exchange hybrid configurations and migrations from Exchange Server to Exchange Online.\nGuide customers on Exchange Server lifecycle, upgrades (including Exchange Server Subscription Edition) and decommissioning of on-premises infrastructure.\nAdminister and govern Exchange Online in hybrid and cloud-only tenants: roles and permissions, mailbox and retention policies, and coexistence with Exchange Server.\n2. Customer Delivery & Execution\nLead end-to-end delivery of Unified/EDE engagements, including Offline Assessment for Exchange Server, Exchange Recovery Execution Service (ExRES) - Foundation and Onboarding Accelerator - Deployment and Migration Assistance for Exchange Server. \nDeliver On-Demand Assessment - Exchange Server, RAP as a Service for Exchange Server and RAP as a Service PLUS for Exchange engagements.\nTroubleshoot complex mail flow, client connectivity, DAG/replication, performance and Active Directory integration issues.\nDeliver high-quality, repeatable engagements with clear findings, remediation plans and reports.\n3. Exchange Backup, Recovery & Resilience\nDesign and validate Exchange backup and restore strategies (database backup, single-item and mailbox recovery, recovery databases).\nPlan and execute Exchange server and database recovery, including DAG failover/switchover and site resilience.\nSupport business continuity, disaster recovery and recovery after security incidents (ExRES).\n4. Trusted Advisor & Stakeholder Management\nAct as a trusted technical advisor for customers, CSAMs, SDMs and internal stakeholders.\nTranslate business, compliance and security requirements into practical messaging architecture.\n Communicate clearly with technical teams and customer decision makers, in English and Swedish.\n5. Security & Governance\nDrive security hardening of Exchange Server (patching, Extended Protection, TLS, admin role separation) and its Windows Server platform.\nAdvise on Exchange Online administration and governance, retention and compliance settings in hybrid environments.\nHarden and maintain the Active Directory foundation that Exchange depends on (schema, permissions, privileged groups, Group Policy).\n6. Collaboration & Knowledge Sharing\nCollaborate with CSAMs, partners, engineering teams and CSA communities to deliver customer outcomes.\nContribute to reusable assets, delivery IP and best practices for Exchange and hybrid messaging. \nShare knowledge within the Nordic pod to keep Exchange depth in the team after transition.\nRequired Technical Skills:\nTarget Skill Set (required)\nAll three of the following CSA GD taxonomy skills are mandatory. Exchange Server is required at expert level; Active Directory and Exchange Online Administration and Governance are required at a strong hands-on delivery level. For every technology, the candidate is expected to cover backup and recovery as well as design, operations and troubleshooting.\nMandatory skills (all three required):\nExchange Server - expert level: architecture, DAG, transport, client access, certificates, upgrades and troubleshooting; database backup and restore, recovery databases, DAG/site failover and server recovery.\nActive Directory - strong hands-on level: AD DS design and operations, schema/forest preparation for Exchange, DNS, Group Policy, permissions and troubleshooting; system-state backup, AD object restore and forest recovery.\nExchange Online Administration and Governance - strong hands-on level: Exchange hybrid configuration, mailbox migration, EXO administration, roles and permissions, retention and governance policies; mailbox and item recovery in Exchange Online. \nCore Must-have Skil ls: strong on-premises and hybrid Exchange experience is a must\nMandatory: expert-level Exchange Server, including design, operations, troubleshooting, backup and recovery.\nMandatory: strong hands-on Active Directory experience in Exchange environments, including troubleshooting, backup and recovery.\nMandatory: strong hands-on Exchange Online Administration and Governance, including hybrid deployment and migration from Exchange Server to Exchange Online.\nAnd:\nProven experience planning and executing backup, restore and disaster recovery for Exchange and Active Directory.\nAbility to operate confidently across on-premises, hybrid and cloud messaging environments.\nAdditional Skills - Strongly Preferred\nWindows Server and Windows Server Failover Clustering - platform for Exchange servers and DAG; server backup and recovery.\nPerformance and Troubleshooting - Exchange and Windows performance analysis. \nPowerShell scripting and automation for Exchange and Active Directory operations and reporting.\nBetter to Have\nNetworking (load balancing, firewalling and DNS for messaging), Windows Server File Services.\nAzure DevOps (ADO).\nExchange Online Protection and Exchange Online Security and Compliance.\nExperience with Government / public sector customers.\nDelivery Accreditations\nActive accreditation (or readiness to accredit within the first [XXX] months) in: Offline Assessment for Exchange Server; Exchange Recovery Execution Service (ExRES) - Foundation; On-Demand Assessment - Exchange Server (Onsite / Remote Engineer); RAP as a Service for Exchange Server; RAP as a Service PLUS for Exchange. \nOnboarding Accelerator - Deployment and Migration Assistance for Exchange Server (Base / Add-On) and WorkshopPLUS - Exchange Server: Administration and Troubleshooting are a plus. \nSecurity & High-Security Environment Requirements\nProven experience in environments with high security, compliance, confidentiality or regulated customer requirements (public sector, government, critical infrastructure, financial services). \nAbility to follow strict confidentiality expectations and demonstrate professionalism, integrity, reliability and accountability. \nWhere customer engagements require it, the candidate must be able to meet applicable security screening, background check or clearance requirements.\nLanguage & Location Requirements\nFluent English and Swedish, spoken and written, is mandatory.\nAdditional Nordic languages are a plus.\nBased in Sweden; ability to work onsite as required for customer delivery, workshops or high-security engagements.\nFlexibility to travel mainly in the Nordics as needed.\nCore Qualifications & Capabilities:\nCustomer-facing technical delivery or advisory roles with enterprise customers.\nStrong troubleshooting and problem-solving skills in critical messaging, mail flow and recovery situations.\nExcellent communication, presentation and stakeholder engagement skills.\nStrong balance between deep technical expertise and business understanding.\nStrong ownership mindset, delivery discipline and ability to contribute to team knowledge and repeatable IP.\nWhat Makes This Role Unique:\nSpecialist role for on-premises and hybrid Exchange, which many Nordic public sector and regulated customers still run.\nCombines assessment, recovery, migration and hands-on delivery in high-security environments.\nOpportunity to lead customers' move to Exchange Online and expand into Microsoft 365 messaging security and compliance.\nLocation:\nSWE Work-at-HomeLanguage Requirements:\nTime Type:\nFull time","description_format":"text","description_chars":9855,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced 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