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Salary
$15k – $36k per year (Estimated)
Location
In office (Mumbai)
Seniority
Staff · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Lead Human Resources

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and key Responsibilities:

  • Responsible for assisting with implementation and administration of recruitment programs.
  • Receive, screen, and file incoming resumes, background, and reference checks.
  • Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants.
  • Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates.
  • Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates.
  • Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools.
  • Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting.
  • Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role.
  • Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes.

Key skills & knowledge:

  • 2+ years of relevant experience
  • Strong communication skills, both written and verbal
  • Ability to multi-task, prioritize and meet timelines of deliverables.
  • Proficient in Microsoft Office
  • Self-starter, sense of urgency, works well under pressure with the ability to work in a high velocity environment
  • Sense of professionalism and ability to develop relationships.
  • Strong attention to detail
  • Ability to handle and maintain confidential information.

Educational Qualification:

  • Bachelor's Degree preferred.

Disclaimer: -

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Mumbai - Magnus Towers, 401, 4th

Language Requirements:

Time Type:

Full time
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