Manager, Transformation

Job Title:

Job Description

2. Strategic Visibility

3. Process Optimization

4. Best Practices and Training:

-Drive, deliver, and deploy various Innovation Initiatives

-Have a seat on the table and be highly visible across xBRs, client or account meetings, and client visits

-Provide end to end assessments and customer journey map to streamline the process and propose the

applicable automation tools and process improvement

-Lead ideation sessions with the account and co-innovation with the client

-Replicate best practices applicable to the account

-Establish analysis and action plans related to Innovation to address VOC, CVAs, and prevention/improvementof

any Hypercare status

-Provide awareness and/or trainings on Automation, Roots, and Six Sigma

Location:

Language Requirements:

Time Type:

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