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Salary
$18k – $44k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Concentrix is an American customer experience and business services company founded in 1983 and headquartered in Newark, California. It designs and runs customer support, sales, collections and back-office operations on behalf of more than two thousand client brands, employing hundreds of thousands of people across some seventy countries in dozens of languages. Listed on Nasdaq and enlarged by the 2023 acquisition of the French group Webhelp, the company has pushed beyond traditional call-centre outsourcing into experience design, automation and AI agents that deflect routine contacts before a human is needed.

Job Title:

Platform Engineer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Job Title: ERP Functional Consultant (Oracle Apps SCM or SAP SCM Business Processes)

Experience: 5-6 years

Job Location: Bangalore/Pune

Qualification: BE / B.Tech / MCA / MBA / M.Sc (CS)

Role Overview

We are seeking an experienced ERP Functional Analyst with strong expertise in either of the ERP ecosystem Oracle or SAP, or Microsoft Dynamics.

The ideal candidate will have hands-on experience as a functional consultant, with a deep understanding of end-to-end business process flows such as Order-to-Invoice and Procure-to-Pay cycles. The role also requires exposure to data migration activities, including data mapping and ETL processes, and familiarity with Databricks basics.

Key Responsibilities

  • Analyze business requirements and document processes using standard business process models and data flow diagrams.
  • Prepare functional specifications and collaborate with technical teams to deliver solutions.
  • Perform functional testing of developed components and ensure quality deliverables.
  • Provide user support for troubleshooting application and process issues.
  • Participate in data migration from legacy systems, including data mapping and ETL activities.
  • Work in Agile environments and contribute to sprint planning and execution.

Required Skills & Expertise

  • Strong functional knowledge of Oracle EBS R12 SCM Modules (OM, PO, Pricing, Inventory, Costing).
  • Understanding of Order-to-Cash and Procure-to-Pay cycles.
  • Exposure to SAP or Microsoft Dynamics ERP systems is a plus.
  • Experience in data migration, ETL tools, and data mapping.
  • Basic knowledge of Databricks and SQL.
  • Excellent oral and written communication skills; ability to handle project/client/stakeholders calls independently.

Preferred Skills

  • Experience in Agile methodology and working on Agile projects.
  • Ability to guide technical consultants and ensure timely delivery.

Location:

IND Bangalore - 55, Divyasree Towers, Bannerghatta Main Road

Language Requirements:

Time Type:

Full time
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