{"id":2035014,"url":"https://alion.io/job/concentrix-sales-manager","title":"Sales Manager","company":{"id":84,"name":"Concentrix","domain":"concentrix.com","url":"https://alion.io/company/concentrix","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":70,"open_postings":1141,"ghost_share":0.588,"stale_share":0,"repost_share":0.006,"time_to_fill_p50_days":15,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-07T15:39:16Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-09T01:19:41Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"Job Title:\nSales ManagerJob Description\nThe Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\nResponsibilities:\nLead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction\nProvide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date\nBe an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities\nMonitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members\nAnalyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories\nStay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\nBe a point of escalation for our clients and respond promptly to any issues\nMaintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed\nWork with client contact on reporting and forecasting\nEnsure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)\nWork with client contact on reporting and forecasting\nCoordinate team incentives and Sales Performance Incentive Funds\nQuality call listening and coaching\nPartner and build business relationships with all partners to ensure customer expectations are met\nCandidate Profile:\n3-5 years of experience as B2B Sales Manager\nA passion for customer experience and driving team results\nPipeline management and forecasting experience\nExperience in operations and strategy building\nExcellent Coaching history\nA record of developing and retaining great employees\nExperience maximizing revenue through best practices\nExperience working with Salesforce.com or similar CRM\nExperience finding solutions as a manager\nChange Management skills\nFluency in English (C1) and French or German or Dutch (C1)\nWillingness to work on a hybrid model Monday-Friday 9:00-18:00\nWhat we offer:\nMentoring, training, and career development programs\nRelocation package across EU\nHappiness programs and internal social events\nAdditional medical plan: health and dental care (fully covered by the employer)\nVoluntary Sport Card (Multisport)\nMonthly food allowance\nBirthday Time Off\nVolunteer Time Off\nLocation:\nBGR Sofia - Advance Business CenterLanguage Requirements:\nTime Type:\nFull time","description_format":"text","description_chars":3068,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"French","level":"Advanced (C1)","optional":false},{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-07T15:39:16Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/concentrix-sales-manager","json_url":"https://alion.io/job/concentrix-sales-manager.json","meta":{"generated_at":"2026-10-09T03:09:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1546,"day_limit":5000,"remaining_today":3454,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":84},"rest":"https://alion.io/mcp/rest/get_company?id=84"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconcentrix-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconcentrix-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconcentrix-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/concentrix-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconcentrix-sales-manager"}]}