{"id":2989499,"url":"https://alion.io/job/concentrix-salesforce-admin","title":"Salesforce Admin","company":{"id":84,"name":"Concentrix","domain":"concentrix.com","url":"https://alion.io/company/concentrix","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":68,"open_postings":1134,"ghost_share":0.608,"stale_share":0,"repost_share":0.007,"time_to_fill_p50_days":19,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brazil"],"countries":["BR"],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-02-24T00:00:00Z","employer_posted_date":"2025-02-24","last_verified_at":"2026-10-22T05:11:31Z","board_verified":true,"closed_at":null,"days_open":605,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":605},"description":"Job Title:\nSalesforce AdminJob Description\nWe're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.\nOur game-changers:\nChallenge Conventions\nDeliver outcomes unimagined\nCreate experiences that go beyond WOW\nIf this is you, we would love to discuss career opportunities with you.\nIn our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\nExperience the power of a game-changing career.\n#LI-Remote\nWhat The Admin Will Do\nSupport the current Salesforce team in their management and handling of user Support tickets\n\nGood experience on Service Cloud and Experience Cloud\n\nSupport internal users by troubleshooting and solving business problems within Salesforce\n\nAssist internal users with data management queries\n\nAssist internal users in creating reports and dashboards\n\nManage Salesforce users, their access and permissions\n\nCommunicate effectively with the business on queries raised\n\nProvide testing support for solutions being developed by the Salesforce team\n\nLearn about internal business processes with a view to supporting the continuous improvement of Salesforce\n\nWhat The Admin Should Have\nSalesforce Administrator Certification (ADM201)\n\nPrevious experience as a Salesforce Administrator\n\nA good working knowledge of Flows\n\nStrong experience with Data Loader, and a conscientious approach to data management\n\nConfidence with all aspects of Salesforce’s security model (profiles, roles, permission sets, etc.)\n\nA clear and effective communication style\n\nNice-to-Haves (but not Essential)\nAny other Salesforce certifications\n\nExperience using and debugging Process Builder and Flow\n\nSpecific experience working in a Helpdesk Support role\n\nLocation:\nBRA Work-at-HomeLanguage Requirements:\nTime Type:\nIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents","description_format":"text","description_chars":2901,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-21T09:25:18Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":605,"expected_fill_days":19,"reasons":["conf:0","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/concentrix-salesforce-admin","json_url":"https://alion.io/job/concentrix-salesforce-admin.json","meta":{"generated_at":"2026-10-22T22:28:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7737,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":84},"rest":"https://alion.io/mcp/rest/get_company?id=84"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconcentrix-salesforce-admin"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconcentrix-salesforce-admin"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconcentrix-salesforce-admin"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/concentrix-salesforce-admin\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconcentrix-salesforce-admin"}]}