Senior QA Automation Engineer – Robot Framework

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Job Description

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Senior QA Automation Engineer - Robot Framework

Location: Omaha, NE (Onsite - 5 days a week)

Position Summary

We are seeking a Senior Test Engineer to drive quality across complex enterprise applications through thoughtful test strategy, hands-on test execution, and scalable automation. In this role, you will partner closely with developers, product owners, business analysts, and project teams to deliver reliable, high-quality solutions across evolving applications, technologies, and business domains.

This is an opportunity for a quality engineering professional who brings strong technical expertise, clear communication, problem-solving confidence, and the adaptability to succeed in dynamic environments where priorities and teams may shift based on business needs.

Responsibilities

• Plan, design, and execute comprehensive testing strategies for complex enterprise applications.

• Perform manual and automated functional, integration, regression, and end-to-end testing.

• Analyze requirements, identify quality risks, and develop risk-based testing approaches that balance speed, coverage, and business impact.

• Design, develop, and maintain automated test suites using frameworks such as Robot Framework, Playwright, and/or Selenium.

• Integrate automated tests into CI/CD pipelines to improve release confidence and delivery efficiency.

• Build reusable automation assets and continuously improve test coverage through automation.

• Conduct API testing using tools such as Postman, REST Assured, or SoapUI.

• Manage defects through identification, documentation, triage, root cause analysis, and resolution validation.

• Collaborate with developers, product owners, business analysts, and cross-functional project teams to clarify requirements and resolve quality concerns.

• Communicate testing progress, quality risks, defects, and recommendations clearly to technical and non-technical stakeholders.

• Support multiple applications, products, projects, or business domains as priorities evolve.

• Quickly learn new technologies, applications, and business processes with minimal ramp-up time.

• Apply knowledge gained across one project, domain, or technology to solve challenges in another.

• Contribute to Agile and DevOps testing practices that support continuous delivery and continuous improvement.

• Demonstrate ownership, accountability, and a proactive mindset in improving overall quality engineering outcomes.

Qualifications

• 7-15 years of experience in Quality Assurance with strong hands-on expertise in test automation.

• Strong experience in quality engineering, test planning, test design, and test execution for complex enterprise applications.

• Hands-on experience with manual and automated testing across functional, integration, regression, and end-to-end scenarios.

• Proven experience designing, developing, and maintaining automated test suites.

• Experience with one or more automation frameworks, including Robot Framework, Playwright, or Selenium.

• Experience integrating test automation into CI/CD pipelines.

• Strong API testing experience using Postman, REST Assured, SoapUI, or similar tools.

• Programming or scripting experience in one or more of the following: Java, Python, JavaScript, or SQL.

• Experience with version control tools such as Git and GitHub.

• Familiarity with test management tools such as Jira or TestRail.

• Experience with build and deployment tools such as Maven or Jenkins.

• Strong understanding of defect management, triage, and root cause analysis.

• Working knowledge of Agile and DevOps testing practices.

• Strong written and verbal communication skills, with the ability to engage effectively with technical and non-technical stakeholders.

• Demonstrated ability to partner with developers, product owners, business analysts, and project teams.

• Proven ability to learn new applications, technologies, and business processes quickly.

• Experience supporting multiple applications, products, projects, or business domains.

• Demonstrated success transitioning between teams or initiatives with minimal ramp-up time.

• Ability to remain effective in dynamic environments with changing priorities and business needs.

• Strong problem-solving skills, accountability, and commitment to continuous improvement.

Good to Have

• Experience with performance and load testing tools such as JMeter or LoadRunner.

• Experience with cloud platforms, particularly Azure.

• Experience testing microservices or event-driven architectures.

• Experience with Kafka testing.

• Exposure to accessibility testing or security testing.

• Experience in transportation, logistics, supply chain, or railroad industry environments.

• Familiarity with AI-assisted testing and quality engineering tools.

The base salary for this position is $73,000 to $ 80,608plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#LI-Onsite

#Omaha

#Nebraska

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Language Requirements:

Time Type:

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

· English

· Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please clickHERE