{"id":3777610,"url":"https://alion.io/job/concentrix-sr-it-business-analyst-bilingual","title":"Sr. IT Business Analyst - Bilingual","company":{"id":84,"name":"Concentrix","domain":"concentrix.com","url":"https://alion.io/company/concentrix","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":66,"open_postings":1007,"ghost_share":0.568,"stale_share":0,"repost_share":0.01,"time_to_fill_p50_days":26,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"CST","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":11,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-11-04T23:45:20Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T10:25:10Z","board_verified":false,"closed_at":"2026-11-11T10:25:10Z","days_open":6,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"Job Title:\nSr. IT Business Analyst - BilingualJob Description\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.\nJoin us and be part of this journey towards greater opportunities and brighter futures.\nThe main function of this Individual Contributor position will be to lead key optimization, standardization efforts and leverage the functionality of the ERP and various Business Systems and integrate into the business process to achieve improved efficiency for all stakeholders. Key activities will include estimation of effort, identification, analysis and documentation of requirements, development and execution of testing plans, preparing training documentation and conducting end user training activities. The incumbent will also lead IT projects, mentor team members, actively participate in all aspects of the SDLC process and lead opportunities for improvement within IT processes. This position will collaborate across the Global IT organization as needed.\nResponsibilities:\nFlexible schedule, with the expectation to have the ability to report into the office as needed; a working schedule that provides some overlap with core US-based team hours between 7 am and 5 pm CST is needed.\nProvide leadership in utilization of Information Technology within Valmont as a trusted advisor to the organization.\nContinuously monitor industry trends, standards, and technologies with the goal of recommending and applying new technologies as they emerge.\nFollow company policies, procedures, and best practices to protect company data and ensure compliance.\nDemonstrate Valmont core values: Passion, Integrity, Continuous Improvement, and Deliver Results.\nLead the development of high-level estimations of effort/cost associated with application projects and enhancements.\nCollaborate with business stakeholders to identify, analyze and document functional business requirements for application projects and enhancements.\nCollaborate with technical team to develop overall solutions and technical design to address functional requirements.\nReview and validate testing plans and conduct functional user testing to ensure delivered solutions meet functional business requirements.\nCoordinate user acceptance testing with business stakeholders.\nReview documentation and conduct training of end users/stakeholders.\nLead small to moderate, cross functional projects with complex and challenging business problems that can have a broad organizational impact and provide opportunities for significant competitive advantage.\nPerform support activities based on escalation from the support team\nWrite and review supporting documentation for the software, such as release notes, help documentation, articles, and features.\nActively engage in all aspects of the SDLC process.\nMake recommendations for process improvements within both business and IT.\nMentor other functional analyst team members undefined.\nQualifications:\nPreferred Bachelors with 7+ years relevant experience or associate degree with 9+ years of relevant experience or 11+ years of relevant experience. \nUnderstanding of overall enterprise business systems architecture, functionality, and usage.\nUnderstanding of project management principles. \nAbility to conduct and direct research into ERP functionality and products to deploy as required. \nUnderstanding of manufacturing principles, practices, and procedures. \nProficiency using Microsoft Office suite products. \nAbility to communicate (written and verbal) in English. \nProven analytical and evaluative abilities. \nHigh level of initiative and self-motivation. \nDemonstrated effectiveness in problem solving situations, good planning, and organizational skills. \nAbility to effectively prioritize and execute tasks in a high-pressure environment. \nStrong leadership skills.\n#LI-Remote #BA\nLocation:\nMEX Work-at-HomeLanguage Requirements:\nTime 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