SRE / Azure DevOps Engineer

Job Title:

Job Description

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our engineering team. As an SRE, you will be responsible for ensuring the reliability, scalability, and performance of our infrastructure and applications. You will work closely with development, operations, and security teams to build and maintain robust CI/CD pipelines, automate infrastructure, and troubleshoot complex issues across our cloud and on-prem environments.

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines to support rapid and reliable software delivery.
• Manage and optimize Kubernetes clusters for scalability, performance, and resilience.
• Build and maintain MSI packages for application deployment and updates.
• Administer and monitor infrastructure on Azure Cloud, ensuring high availability and cost efficiency.
• Containerize applications using Docker and manage container orchestration.
• Develop automation scripts and tools using PowerShell, Python, and Bash.
• Collaborate with development teams working in .NET and Python to improve system reliability and performance.
• Perform Linux system administration, including patching, monitoring, and troubleshooting.
• Lead efforts in VM patching, configuration management, and compliance.
• Proactively identify and resolve system issues, ensuring minimal downtime and optimal performance.
• Implement monitoring, alerting, and logging solutions to improve observability and incident response. Required Skills & Qualifications:

• Strong experience with CI/CD tools (e.g., Azure DevOps, Jenkins, GitHub Actions).
• Hands-on expertise in Kubernetes and container orchestration.
• Experience building and deploying MSI packages.
• Proficiency in Azure Cloud services and infrastructure management.
• Solid understanding of Docker and container lifecycle.
• Programming/scripting skills in .NET, Python, PowerShell, and Linux shell.
• Strong troubleshooting and problem-solving skills across infrastructure and application layers.
• Experience with VM patching strategies and tools.
• Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK stack) and incident management. Preferred Qualifications:

• Certifications in Azure (e.g., AZ-104, AZ-400) or Kubernetes (CKA/CKAD).
• Experience with Infrastructure as Code (IaC) tools like Terraform or ARM templates.
• Knowledge of security best practices in cloud and container environments.

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