{"id":3786871,"url":"https://alion.io/job/concern-human-resources-coordinator","title":"Human Resources Coordinator","company":{"id":1767024,"name":"Concern","domain":"concern.net","url":"https://alion.io/company/concern-net","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Sudan, Sudan"],"countries":["SD"],"hiring_countries":["SD"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-11-05T04:02:30Z","employer_posted_date":null,"last_verified_at":"2026-11-05T04:02:30Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Section/Unit: Operations/HR\nGrade Level: GB6\nSupervisor: Operations Director\nNo. of Post: 1\nDuty Station: Port Sudan\nDuration: Two (2) Years\n Background: \n The Human Resource Coordinator will be responsible for ensuring efficient and effective support, management and leadership of the HR function in all operational areas for Concern in Sudan. The role also involves ensuring and promoting compliance and accountability through strict adherence to HR policies, procedures, processes and best practices. This involves frequent visits to field offices and proper supervision of members of the HR team under the leadership of the Operations Director.\n\n Duties and responsibilities:\nHR Strategy, Policies and Procedures \nLead in developing a HR strategy, aligned with the country strategic plan, that places staff development and welfare at the core of our employee engagement\nAdvise management on emerging trends in HR policy and practice and how these could be adapted to the Sudan context\nResponsible for ensuring that all HR policies and procedures are updated and compliant with Sudan labour law and aligned to HR best practices\nLead in the development and implementation of fair and consistent application of legal requirements & organisational HR policies & procedures\nProvide leadership, support and follow up country programme HR teams and supervisors in understanding and implementing Concern policies, procedures and practices related to performance, conduct/behaviour, values, safeguarding, positive employee engagement and relations and other HR related matters.\nResponsible for in-country HR strategic priorities and pro-actively plan and feed into country wide strategies and plans, working closely with senior management and programmes to ensure HR actively engages with the needs of the programme\nEnsuring field offices are complying with Concern HR policies, procedures, standards and processes.\nDevelop and implement strategies to deliver on key organizational objectives such as diversity, equality, inclusion, a value-based organizational culture and as per guidelines and polices proposed by Global HR\nLead and promote the dissemination of the HR policies and procedures to all staff\nWith the Finance Manager, oversee the management of timesheets for Concern staff in all offices, ensuring timely submission.\nEnsure all HR reports are accurately generated and disseminated to management in timely manner\nOversee the management of national staff leave in line with the leave policy including ensuring that leave records properly maintained and are up to date.\nLead in the management of the HRIS ensuring that all employee information is accurately and timely updated and maintained.\nRecruitment and Selection \nOversee recruitment and selection processes and follow through on hiring and on-boarding processes and procedures with the HR teams in all Concern operational areas and ensure they are in line with Concern?s HR Handbook and Sudan?s national law including recruitment and selection directives issued by the Authorities.\nDrive strategy and execution for scalable talent management programmes (talent assessment, coaching, mentoring, performance, learning and development, career development, succession planning etc.) that aligns with Concern?s needs.\nEnsure that the Recruitment Tracker is updated by all HR Officers with support from field-based HR staff\nPrepare and/or review all Recruitment Reports and facilitate approvals before processing offers and contracts\nEnsure the induction and orientation of all new national & international staff and maintain records\nContribute to the identification of staffing needs in the programme and in meeting HR recruitment and retention plans and actions that are agreed and approved in a timely manner.\nPayroll Management\nCoordinate with the Country Financial Controller in monthly national staff payroll processing and ensure that all supporting documents are provided and filed appropriately.\nReview all salaries, including final dues, for accuracy, timeliness and compliance with Concern?s HR Handbook and Sudan Labour Law.\nEnsure all staff receive their pay slips, directly engage national staff on any concerns or issues and escalate to the Operations Director as necessary.\nRenumeration and Compensation\nMonitor renumeration and compensation - ensuring internal equity & compliance and that salary and benefits are administered in accordance with HR guidelines, the HR handbook and Sudan Labor Laws\nEffective and efficient administration and processing of staff and dependents insurance policies as per the HR Handbook under the leadership of the Operations Director.\nOversee the management of staff health and wellbeing, social insurance, final dues etc. in accordance with the HR handbook for national staff and Sudan Labor Law.\nContribute to and actively participate in the review of organizational staffing and salary structures with CMT.\nComplete approved salary survey or review templates, analyze data and reports and provide advisory support.\nEmployee Relations\nAdvise senior management and lead on Concern grievance and disciplinary processes, mediation and dispute resolution including authorized engagements with the authorities or legal representatives in line with the HR Handbook and Sudan Labour Law.\nProvide advisory support on day-to-day HR issues and practices to both staff and management, including providing remote support to field-based managers and staff.\nAdhere to, support, promote and model Concern?s values and ethos as per Concern?s guidance.\nPerformance Management and Staff Development\nOversee and monitor the implementation of Performance Development Reviews (PDRs) and Learning and Development Plans and provide regular feedback to senior management on the progress\nAnalyze Performance Development Reviews, develop an annual learning and development plans and track the implementation of the plan with senior management involvement\nOversee induction, orientation and training of all new national and international staff on HR policies and procedures and periodically conduct refresher trainings and sessions\nMaintain an updated annual Training Report for the Sudan programme up to and including staff attendance records/sheets for all internal learning and development initiatives\nIn liaison with team leads and line managers, ensure that all positions have accurate job descriptions and that each staff member fully understands their role and overall expectations\nTeam Management \nManage direct reports and provide technical support to field-based HR staff\nContribute to HR capacity building and career development through thorough induction and orientation of new HR staff, technical support, on-the-job training, coaching and mentoring.\nMonitor and review performance of the HR team and hold staff accountable for meeting their performance objectives and expectations; ensure all members of the HR team have completed their performance development reviews; provide affirming and adjusting feedback where required and take decisive corrective actions in the case of poor performance.\nEnsure that work within the HR is planned and organised in a way that meets Concern?s needs in the most efficient and effective manner possible; ensuring that the HR team is given appropriate workloads and are working efficiently.\nEnsure that all HR staff are aware of and comply with all of Concern?s policies and procedures.\nCrosscutting Roles\nContribute to and participate in HR and/or administration budget preparation and administration including expenditure monitoring\nRepresent Concern at internal and external HR fora, serve on committees and tasks forces that are HR related with information to the Line Manager\nProvide administrative supports to the country programme as needed\nActively participate in and promote collective exercises such as preparation or updates of the PEER plan, Country Strategic Plans and other Concern initiatives.\nEnsure the highest standards of integrity, confidentiality and accountability through ensuring proper communication and information sharing within and outside the organisation.\nBe aware of, understand, adhere to, uphold, promote and comply with all Concern?s policies and procedures including but not limited to the Concern Code of Conduct & its Associated Policies, Security Policy, Finance Policy etc. be committed to providing a safe working environment including contributing to the establishment of preventive measures to reduce the potential for exploitation & abuse in Concern?s programmes.\nParticipate and contribute as necessary towards Concern?s Emergency response as and when necessary, regardless of location, including complying with Concern?s health, safety and security guidelines during emergencies\nUphold, promote and demonstrate leadership on Concern?s values, including our workplace equality, diversity & inclusion values and role model positive safeguarding ethos\nAny other duties reasonably assigned by the Line Manager\n\n Minimum Qualification, Skills and Experience Required:\nA Degree in Human Resource Management, Industrial Relations, Employment Law, Business Administration, Organizational Development, or a relevant field.\nAt least 7 years in human resources management in the development and humanitarian sector with strong experience in employment law, developing and implementing HR policies and procedures, recruitment and selection, payroll and benefits management, performance management, learning and development and other key HR functions and roles in a multicultural and diverse context. HR Professional Membership will be an advantage.\nStrong knowledge and understanding of Sudan Labor Laws, Ministry of Labor, External Relations, HR technical & administrative compliance requirements & best practices are essential for this role.\nExcellent analytical, legal interpretation, technical writing, communication, capacity building, networking, coordination and negotiation skills.\nStrong attention to detail and a strong ability to deliver high-quality outputs within agreed timelines\nExcellent ability to handle sensitive matters, maintain strict confidentiality and discretion and a high level of integrity.\nProficient in using computer packages and Microsoft applications, especially Word, Excel and PowerPoint, with minimal IT support.\nFluent in written and spoken English and Arabic.\nAbility to work remotely and to travel to all Concern offices/locations within Sudan and an ability and willingness to relocate to Khartoum within the duration of the contract. \nCore Competencies \nIndividual Leadership ? Acts to inspire others by clearly articulating and demonstrating the values and principles that underpin Concern?s work. Holds a sense of pride in Concern and loyalty to the organisation. Supports others to achieve excellent results.\nPlanning and Decision Making: Systematically develops plans towards achieving objectives; makes clear, informed and timely decisions appropriate to role, in the interests of Concern and those we work with.\nCommunicating and working with others ? Uses the most appropriate channel to share information with others both inside and outside Concern; adapts the message to meet the communication needs of the audience.\nDelivering results ? Systematically develops plans towards achieving Concern?s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.\nCreativity and Innovation: Focused on continual improvement; seeks out, develops and successfully implements new ideas that further organisational priorities and the needs of those we work with; builds on proven approaches; evaluates and learns from ongoing work to improve it.\nInfluence, Advocacy and Networking: Engages with others inside and outside the organisation to promote the interests of Concern and those we work with; gathers and shares a wider knowledge of issues relevant to Concern?s work\n\n How To Apply\n\nInterested applicants should submit a Cover Letter and CV detaili...","description_format":"text","description_chars":13722,"description_truncated":true,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Sudan","iso":"SD","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-05T04:02:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":10,"reasons":["seen:1","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/concern-human-resources-coordinator","json_url":"https://alion.io/job/concern-human-resources-coordinator.json","meta":{"generated_at":"2026-11-07T03:55:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9527,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1767024},"rest":"https://alion.io/mcp/rest/get_company?id=1767024"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconcern-human-resources-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconcern-human-resources-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconcern-human-resources-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/concern-human-resources-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconcern-human-resources-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3786871}},{"tool":"search_jobs","arguments":{"company":"concern.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3786871},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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