{"id":3729011,"url":"https://alion.io/job/concern-operations-officer-x2","title":"Operations Officer (x2)","company":{"id":1767024,"name":"Concern","domain":"concern.net","url":"https://alion.io/company/concern-net","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lilongwe, Malawi"],"countries":["MW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-11-04T06:17:14Z","employer_posted_date":null,"last_verified_at":"2026-11-04T06:17:14Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"POSITION: OPERATIONS OFFICER (2 POSITIONS)\nLocations: Kasiya (Lilongwe) and Nsanje\n\nContract Type: Fixed Contract\n\nApplication Deadline: 13th November 2026\n\nABOUT CONCERN WORLDWIDE\n\nConcern Worldwide is a non-governmental, international humanitarian organisation dedicated to reducing suffering and working towards the elimination of extreme poverty in the world’s poorest countries.\n\nFounded in 1968, Concern Worldwide operates in 25 countries across Africa, Asia and the Caribbean. The organisation has been active in Malawi since 2002.\n\nConcern Worldwide invites applications from suitably qualified and interested candidates for the position of Operations Officer.\n\nJOB SUMMARY\n\nReporting to the Programme Manager, the Operations Officer will be responsible for managing support functions in the field office and ensuring timely and effective operations support for programme activities.\n\nThe successful candidate will ensure that organisational operations policies, guidelines and donor regulations are followed at all times.\n\nThe officer will also develop the skills of staff under their supervision through effective management, coaching and team building.\n\nKEY RESPONSIBILITIES\n\nEnsure the general upkeep of reception areas, offices and surrounding premises.\n\nMaintain office notice boards and ensure information is regularly updated.\n\nManage stationery stores, including receiving, issuing and requesting supplies, and prepare monthly reports.\n\nManage conference room bookings and ensure meeting facilities are clean and properly maintained.\n\nProvide administrative support, including scheduling appointments and arranging transport for visitors and managers.\n\nSupport HR in maintaining current and former employees’ files.\n\nDraft HR letters under the supervision of the HR Manager.\n\nOversee procurement processes in line with Concern policies and donor regulations.\n\nMonitor procurement procedures from purchase requests through to supplier payments.\n\nMonitor the transportation of materials and supplies to their destinations.\n\nMaintain supplier and contractor databases.\n\nSupport the development and implementation of annual procurement plans.\n\nEstablish and maintain good relationships with suppliers and relevant stakeholders.\n\nOversee warehouse systems and ensure proper recording, storage and security of stock.\n\nConduct regular stock checks and maintain accurate stock cards.\n\nOversee annual physical stock verification and conduct spot checks.\n\nPrepare and review monthly stock reports.\n\nOversee annual physical verification of fixed assets.\n\nMaintain good working relationships with departments and programmes.\n\nDevelop and monitor the field office operations budget.\n\nPromote accountability and compliance with safeguarding, anti-fraud and other organisational policies.\n\nSupport the management of security for personnel, assets, equipment and office premises.\n\nEnsure efficient and transparent use of organisational resources.\n\nPromote gender equality and organisational values.\n\nSupport induction of new staff and partners on operational procedures.\n\nSupport partners to comply with relevant operational policies and procedures.\n\nPerform other related duties as assigned.\n\nQUALIFICATIONS AND EXPERIENCE\n\nUniversity Degree in Business Studies.\n\nRelevant Degree in Business Management.\n\nAdditional short courses in HR and Administration, Procurement, Logistics or Stores Management.\n\nAt least five (5) years of working experience in operations programme support, including at least two (2) years in an administrative support role.\n\nWorking knowledge of general office administration, procurement cycles and stock management.\n\nAbility to work under pressure and respond to changing needs.\n\nExcellent interpersonal, communication, training and writing skills.\n\nStrong leadership, personnel and team management skills, including mediation and conflict resolution.\n\nHOW TO APPLY\n\nInterested and qualified candidates should submit the following:\n\nUpdated Curriculum Vitae (CV), maximum three pages, including three professional referees.\n\nCover Letter.\n\nEmail: \n\nEmail Subject: Operations Officer – Nsanje or Lilongwe\n\nApplication Deadline: 13th November 2026\n\nOnly shortlisted candidates will be contacted for interviews.\n\nIMPORTANT: Applications will be shortlisted on a rolling basis, and interviews may be conducted before the closing date. The organisation may offer the position before the deadline.\n\nSAFEGUARDING AND EQUAL OPPORTUNITY\n\nConcern Worldwide is an equal opportunities employer and encourages applications from all qualified candidates regardless of religion, colour, sex, age, disability or other protected characteristics.\n\nThe organisation maintains zero tolerance for child abuse, sexual abuse and exploitation.","description_format":"text","description_chars":4769,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-04T07:01:16Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.857,"p_room":0.945,"age_days":3,"expected_fill_days":10,"reasons":["seen:3","win:mid"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/concern-operations-officer-x2","json_url":"https://alion.io/job/concern-operations-officer-x2.json","meta":{"generated_at":"2026-11-08T09:59:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21572,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1767024},"rest":"https://alion.io/mcp/rest/get_company?id=1767024"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconcern-operations-officer-x2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconcern-operations-officer-x2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconcern-operations-officer-x2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/concern-operations-officer-x2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconcern-operations-officer-x2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3729011}},{"tool":"search_jobs","arguments":{"company":"concern.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3729011},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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