{"id":1406324,"url":"https://alion.io/job/concourse-biz-ops-growth","title":"Biz Ops, Growth","company":{"id":1839520,"name":"Concourse","domain":"onconcourse.com","url":"https://alion.io/company/onconcourse","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude","optional":false}],"status":"live","first_seen_at":"2026-06-23T16:38:58Z","employer_posted_date":"2026-06-23","last_verified_at":"2026-10-22T03:22:18Z","board_verified":true,"closed_at":null,"days_open":120,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":120},"description":"Why This Role\nOwn the Full Post-Win Journey - From contract through go-live and beyond, you shepherd every win into a strong, lasting customer relationship.\n\nShape a New Function - This is a new role, giving you the chance to define how Concourse approaches post-win operations and customer growth.\n\nBe the Bridge - Sit at the intersection of customer success, business development, and operations, working across the company to unlock new opportunities with existing partners.\n\nGround Floor Opportunity - Join an early-stage startup led by a repeat founder with a successful exit.\n\nWhat You'll Do\nOwn the post-win process from contract execution through deployment and ongoing account management\n\nManage contracting logistics with government partners, coordinating with legal, finance, and procurement stakeholders to close deals cleanly and quickly\n\nServe as the primary relationship owner for government partners after a deal is won, ensuring a smooth handoff from sales and a strong start\n\nRun regular business reviews with partners to surface adoption insights, demonstrate value, and align on roadmap priorities\n\nIdentify and develop expansion opportunities within existing accounts, from new use cases to additional agencies and jurisdictions\n\nWork closely with product and engineering to translate partner feedback into improvements\n\nTrack partner health metrics and proactively address risks before they become problems\n\nUse AI tools to scale your work, automating reporting, synthesizing partner data, and building repeatable playbooks\n\nWhat We're Looking For\n1-2 years of experience in fast-paced consulting or a client-facing role at a tech company\n\nComfort navigating contracts and procurement processes, ideally with government or enterprise customers\n\nTrack record of managing complex stakeholder relationships and driving tangible outcomes\n\nStructured thinker who can turn ambiguous situations into a clear plan and next steps\n\nHigh agency: you find the work that needs doing and do it without being asked\n\nEnthusiasm for AI: you're excited to use tools like Claude to 10x your output\n\nStrong communicator who can engage equally well with a government program director and an engineering team\n\nBased in or willing to relocate to NYC for in-office work\n\nAbout Concourse\nConcourse is the fastest-growing govtech, providing software to more than 100 state and local governments across the U.S.\nGovernment calls what we do \"IT modernization.\" We call it a trillion-dollar opportunity to overhaul how government works. Public services are broken not because of bureaucracy but instead because they run on antiquated, user-unfriendly software from legacy vendors.\nSome examples: Concourse is powering the legislative management system for one of America's largest cities, a state's entire online bail payment system, and a case-management platform for mental-health response teams.\nWe are an AI-native company. 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