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Salary
≈ $76k – $181k per year (Estimated)
Location
Remote (Guatemala)also open in India
Seniority
Architect

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 5, 2026. Conduent scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Conduent is a business process services company headquartered in Florham Park, New Jersey, that runs customer experience, finance and accounting, HR and payroll, document processing and claims operations for corporations and government agencies. Spun off from Xerox in 2017 and listed on Nasdaq, it also manages Medicaid, child support, government payments, transit fare and toll systems, with delivery centers across the United States, India, the Philippines, Guatemala, Jamaica and Europe. It hires remote and on-site customer service and benefits call center representatives, accounting and payroll associates, trainers, data entry staff and application engineers.

Position Summary

We are looking for a dynamic Business Solution Architect to join our team. This role is ideal for someone with a strong financial background, an understanding of technology ecosystems, and a passion for driving innovation through data-driven solutions. The successful candidate will work cross-functionally across multiple lines of Conduent’s commercial business to design and implement solutions that deliver measurable value to clients, aligning with market trends and organizational strategy.

Key Responsibilities

  • Lead the design and development of scalable business solutions tailored to both general and client-specific needs.
  • Analyze financial data, identify trends, and provide actionable insights to inform business strategy and solution design.
  • Leverage a solid understanding of technology platforms and systems to collaborate effectively with technical teams.
  • Engage in high-level negotiations and build trusted relationships with stakeholders at all organizational levels.
  • Interpret complex internal and external business challenges and recommend best practices for continuous improvement.
  • Support implementation phases, ensuring delivery is aligned with budget, timeline, and customer expectations.
  • Promote a data-driven culture by applying advanced analytical thinking to guide strategic decision-making.
  • Drive change and innovation through understanding Conduent’s organizational dynamics and interdepartmental workflows.

Required Qualifications

  • Bachelor’s degree in business, Finance, Computer Science, Engineering, or a related field or equivalent experience.
  • Proven experience in business architecture, solution development, or product strategy roles.
  • Strong financial acumen and comfort working with large data sets and complex numerical analysis.
  • Technological literacy and ability to understand and communicate in IT-related language (systems, APIs, compute, network, storage and security architecture).
  • Demonstrated success in stakeholder engagement, conflict resolution, and negotiation.
  • Strong interpersonal and communication skills, with the ability to positively influence diverse teams and groups.
  • Ability to work independently while managing multiple priorities across various functions.
  • Experience in the healthcare, legal and/or banking industry would be a plus.

Preferred Attributes

  • Experience working in matrixed, global organizations.
  • Familiarity with tools for data visualization, business modeling, and digital transformation.
  • Insight into market trends, customer needs, and industry regulations.

Functional Knowledge

  • Expands conceptual understanding in the field of expertise.

Business Expertise

  • Interprets business challenges and recommends best practices to improve products or services.

Impact

  • Impacts the achievement of customer, operational, project, or service goals.
  • Work is guided by functional policies.

Leadership

  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving

  • Guides others to solve complex problems.
  • Uses analytical thinking to exercise judgment and find innovative solutions.

Interpersonal Skills

  • Evaluates issues and solutions to provide the best outcome for the client and end-users.

Responsibility Statements

  • Develops strategies for new offerings for client needs.
  • Ensures the effective use and application of resources.
  • Assesses customer requirements and develops solutions to leverage the strengths of the company.
  • Supports the implementation of solutions to ensure client needs are met.
  • Ensures applicable services, operating procedures, and practices comply with industry standards and regulations.
  • Works closely with sales, practice, and delivery managers to establish capabilities and develop solution strategy and approach.
  • Proficient in market trends, best practices, and innovation.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

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