{"id":2731152,"url":"https://alion.io/job/conduent-customer-care-agents-hybrid","title":"Customer Care Agents (Hybrid)","company":{"id":1772445,"name":"Conduent","domain":"conduent.com","url":"https://alion.io/company/conduent-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":48,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hermosillo, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T16:32:55Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-04T23:18:12Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Conduent is looking for Customer Care Agents (Hybrid)\nConduent is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a Call Center Agent, you will be the first point-of-contact for travel agencies and consumers, responsible for embodying our client Quality Standards, and ensuring that we deliver on our common purpose of creating perfect vacations that stay with our customers!\nTraining starts November 9th 2026 or early\nHybrid after 2 months of employment\n(2 days at home and 3 at the office)\nWe offer.\nFood coupons\n\nSaving funds\n\nXmas bonus\n\nLaw benefits\n\n- Schedules summer:\nMonday to Friday from 5 am to 6 pm\nWeekends from 6 am to 2 pm\n- Schedules winter: CURRENT\nMonday to Friday from 6am a 7 pm\nWeekends from de 7am to 3 pm\nRequirements:\nCustomer care Experience\n\nCall center experience minimum 6 months\n\nTourism related activities desirable\n\nFluent English-speaking skills\n\nGood grammar skills\n\nComputer skills\n\nInternet speed of 25mbps minimum\n\nLocation: https://goo.gl/maps/PE7MBbLESnKf3qsu6","description_format":"text","description_chars":1059,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payroll Services","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-16T18:00:53Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.551,"p_room":0.9,"age_days":18,"expected_fill_days":29,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/conduent-customer-care-agents-hybrid","json_url":"https://alion.io/job/conduent-customer-care-agents-hybrid.json","meta":{"generated_at":"2026-11-04T23:27:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":557,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1772445},"rest":"https://alion.io/mcp/rest/get_company?id=1772445"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconduent-customer-care-agents-hybrid"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconduent-customer-care-agents-hybrid"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconduent-customer-care-agents-hybrid"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/conduent-customer-care-agents-hybrid\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconduent-customer-care-agents-hybrid"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2731152}},{"tool":"search_jobs","arguments":{"company":"conduent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2731152},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}