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Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay and a range of incentives and benefits, you'll be empowered to make a real impact every day.\nWhat We Offer:\nFull-Time Employment: Reliable schedule and stability.\nCompetitive Pay \nPaid Training: Get the training you need to excel.\nCareer Growth: Opportunities to advance your career in a supportive, innovative environment.\nFull Benefits: Comprehensive benefit options and a great work environment that values your success.\nWhat You'll Do:\nEfficiently manage a high volume of inbound calls in a fast-paced environment. \nListen actively to understand customer needs and offer clear, accurate information.\nMaintain in-depth knowledge of company and client programs, policies, and technology.\nCommunicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.\nWhat We’re Looking For:\nAn effective communicator who can clearly explain complex information.\nA dedicated professional with a strong work ethic and problem-solving skills.\nA customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.\nRequirements:\n85% English proficiency\nHigh School Diploma\nAt least 18 years old\nGuatemalan citizen\nAbility to obtain Criminal and Police Background Checks\nAbility to open a monetary account with Banco Industrial\nAvailability to work on-site at: 15 avenida 17-30 Z.13, Edif. 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