{"id":3468078,"url":"https://alion.io/job/conduent-payroll-services-analyst-i","title":"Payroll Services Analyst I","company":{"id":1772445,"name":"Conduent","domain":"conduent.com","url":"https://alion.io/company/conduent-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":37,"ghost_share":0,"stale_share":0.973,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montego Bay, 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complete self-guided work.\nCollege or university degree required or equivalent work experience, providing exposure to fundamental theories and concepts.\nGeneral Profile\nPerforms routine assignments.\nDevelops skills by performing structured work assignments.\nUses existing procedures to solve routine or standard problems.\nReceives instruction, guidance, and direction from others.\nFunctional Knowledge\nRequires a conceptual understanding of theories, practices, and procedures.\nBusiness Expertise\nApplies general knowledge of business developed through education or previous experience.\nImpact\nHas a limited impact on own work team.\nFollows standardized procedures and practices to achieve objectives and meet deadlines.\nLeadership\nNo supervisory responsibilities.\nResponsible for developing technical contributions.\nProblem Solving\nUses existing procedures to solve standard problems.\nExamines information and standard practices to make judgments.\nInterpersonal Skills\nClearly and effectively exchanges information and ideas.\nMakes inquiries and checks for understanding.\nResponsibility Statements\nAdminister end-to-end payroll processing for regular, bi-weekly, monthly, special, and off-cycle payrolls, ensuring accuracy and adherence to client, contractual, and statutory requirements.\nMaintain and process employee payroll data for new hires, terminations, personnel changes, employee time, earnings, deductions, taxes, savings, and other payroll-related transactions.\nProcess payroll exceptions and adjustments, including overpayments, balance adjustments, W-2C corrections, manual checks, and other payroll corrections.\nValidate, audit, and reconcile payroll data received from internal systems and third-party vendors, ensuring data integrity and timely resolution of discrepancies.\nConduct peer-check audits and quality reviews of payroll and data files submitted to third-party vendors, identifying and correcting errors prior to processing.\nAnalyze payroll tax information, including multi-state payroll tax data where applicable, and perform calculations and balance adjustments to support accurate payroll and statutory reporting.\nReconcile payroll processes, general ledger accounts, third-party files, banking files, reports, and supporting documentation, investigating variances and making appropriate corrections to ensure payroll meets established guidelines.\nPrepare, validate, and submit final payroll reports, banking files, and third-party reports, including uploading payroll files to designated payroll systems and repositories.\nManage Tier 2 payroll inquiries, cases, and correspondence from employees and clients, providing timely and accurate resolution within established Service Level Agreements and escalating complex matters when necessary.\nComplete required payroll activities, including wage verifications, subpoenas, overpayment correspondence, employee separation and End of Service documentation, and other payroll-related transactions.\nMaintain accurate payroll records, reports, logs, trackers, and audit documentation, ensuring confidentiality, data integrity, and compliance with applicable policies and procedures.\nInvestigate payroll discrepancies and processing issues, analyze root causes, identify appropriate solutions, and implement corrective actions using sound technical knowledge and judgment.\nCollaborate effectively with clients, employees, internal payroll teams, HR, Finance, and third-party vendors to resolve issues and support seamless payroll delivery.\nProvide training, cross-training, knowledge sharing, and operational support to team members, including workload coverage during periods of increased demand or absence.\nParticipate in special projects, system enhancements, process improvements, and other initiatives that support operational efficiency and service quality.\nMaintain current knowledge of payroll processes, systems, client requirements, statutory obligations, and company policies, adapting effectively to changes in processes and business requirements.\nDemonstrate ownership, accountability, initiative, and a commitment to quality, proactively addressing issues and completing required activities without waiting for direction.\nQualifications & Experience\nFirst Degree (BSc) in Accounting, Finance, Business Administration, Human Resources, or a related field.\nTwo (2) years of payroll or accounting experience is preferred but not required.\nStrong analytical, problem-solving, and organizational skills.\nExcellent attention to detail and communication skills.\nAbility to work effectively independently and as part of a team.\nAdaptable to changing processes, priorities, and business requirements.\nDemonstrates initiative, accountability, and sound judgment.\nWillingness and availability to work weekends and overtime when 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