# Remote Customer Experience Associate I

Remote - Call Center Customer Service Representative Medicaid Member Support - Tier 1 For The State of Iowa Must Reside in the State of Iowa to be Eligible $18.00/ Hourly Paid Training Start Date January 25th, 2027 Equipment Provided at Des Moines, IA office Full-time Position with Full Benefits Training Monday-Friday 8:00 am-5:00 pm 3-4 weeks Shifts: Monday - Friday 8:00 AM to 5:00 PM Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge, support, and inspire you to be your best! Working for You Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients and the communities we serve. $18.00 per hour, paid bi-weekly Paid training Equipment provided Full-time schedule, 40 hours per week Career growth opportunities PerkSpot employee discount program Comprehensive benefits options From day one, our paid training program will provide you with the knowledge and skills needed to succeed in your role. We also offer a comprehensive benefits package designed to support your personal and professional well-being. About the Role As a Customer Service Representative supporting the Iowa Medicaid Program, y

- **Id**: 3758142
- **Url**: <https://alion.io/job/conduent-remote-customer-experience-associate-i>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: inferred_payroll_markers
- **Hiring geo confidence**: inferred
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T13:22:48Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-08T11:27:06Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 3873
- **Description truncated**: no
- **Benefits**: Growth opportunities, Health insurance, Insurance coverage, Retirement plans
- **Relocation offered**: no
- **Industries**: Payroll Services, Business Process Outsourcing (BPO)

## Company

- **Id**: 1772445
- **Name**: Conduent
- **Domain**: conduent.com
- **Url**: <https://alion.io/company/conduent-com>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Oracle

### Truth index

- **Grade**: B
- **Score**: 76
- **Open postings**: 44
- **Ghost share**: 0
- **Stale share**: 0.955
- **Repost share**: 0
- **Time to fill p50 days**: 29
- **Computed at**: 2026-11-08T05:47:12Z

## Salary

- **Min**: 18
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 36000

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-04T17:36:23Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 29
- **Reasons**: conf:3, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 36000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.