Long applicationsign-up on Oracle

Supervisor, Transaction Processing

Conduent • Payroll Services • Business Process Outsourcing (BPO) • 2 days ago

Smart Apply

Similar jobs

1,914,590open jobs

112,343companies

249,880added this week

Browse all

Location

In office (Kochi)

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 20, 2026. Conduent scores B on the Alion truth index.

Overview

Company

Impact

Profile match

Conduent

Conduent is a business process services company headquartered in Florham Park, New Jersey, that runs customer experience, finance and accounting, HR and payroll, document processing and claims operations for corporations and government agencies. Spun off from Xerox in 2017 and listed on Nasdaq, it also manages Medicaid, child support, government payments, transit fare and toll systems, with delivery centers across the United States, India, the Philippines, Guatemala, Jamaica and Europe. It hires remote and on-site customer service and benefits call center representatives, accounting and payroll associates, trainers, data entry staff and application engineers.

conduent.com • HQ: Florham Park, United States • Payroll Services • Business Process Outsourcing (BPO) • 1001-5000 employees • Est. 2017

Tech stack of Conduent

Job Track Description:

Requires broad technical expertise and industry knowledge.
Accountable for functional, operational, and/or program management.
Assists others in achieving goals.
Manages performance appraisals and pay reviews.
Manages training for 3 or more employees.
Manages hiring and termination actions.

General Profile

Supervises daily tasks of complex business, technical support, or production teams.
Responsible for team success.
Works within established precedents and practices.
Examines information to solve ongoing problems.
Ability to perform work unsupervised.

Functional Knowledge

Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.

Business Expertise

Understanding of how best teams integrate and work together to achieve company goals.

Impact

Impacts a team, by example, through the quality service and information provided.

Leadership

Provides daily team supervision (e.g., coaching on performance, coordinating activities, checking on quality, and work progress).

Problem Solving

Solves problems and evaluates possible solutions using technical experience and precedents.

Interpersonal Skills

Uses tact to exchange ideas and information concisely and rationally.

Responsibility Statements

Supports financial management.
Supervises resources.
Contributes to business growth and efficiencies.
Responsible for performance management and conducting performance reviews.
Manages escalated issues and complex tasks.
Acts as Subject Matter Expert (SME).
Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
Ensures Quality is met for all volumes processed during shifts.
Ensures appropriate staffing; interviews candidates.
Collaborates with Managers on key performance measures identified by the client.
Facilitates work allocation.
Tracks and monitors daily and monthly reporting.
Participates in progress improvement without impact to quality of work.
Communicates with teams and Managers to provide work status.
Participates in meetings with internal teams and external clients.
Performs other duties as assigned.
Complies with all policies and standards.