{"id":3744382,"url":"https://alion.io/job/conga-site-reliability-engineer-ii-2","title":"Site Reliability Engineer II","company":{"id":5652,"name":"Conga","domain":"conga.com","url":"https://alion.io/company/conga","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-04T06:34:25Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria","Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"ArgoCD","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"Bicep","optional":false},{"name":"Cassandra","optional":false},{"name":"CI/CD","optional":false},{"name":"GitOps","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Machine Learning","optional":false},{"name":"OpenSearch","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOC 2","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-04T08:31:42Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-04T22:47:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"A career that’s the whole package!\nAt Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.\nConga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.\nAbout the role\nAs a Site Reliability Engineer II on Conga’s Cloud Operations team, you’ll help keep the platform that powers Conga’s products reliable, scalable, and secure. You’ll operate and improve our cloud infrastructure, including Kubernetes and the NoSQL data platforms (Cassandra and OpenSearch) that our products depend on, and you’ll use automation and AI to remove toil and shorten the path from alert to resolution.\nThis is a hands-on role for an engineer who enjoys owning production systems and making them better every week. You’ll work in a highly connected environment, on a small team that supports a large customer base. That means ramping quickly, building trust across groups, and contributing to shared services used throughout Conga’s platform ecosystem.\nWhat you’ll do\nOperate and evolve our Azure cloud platform\nOperate, monitor, and improve production workloads running on Azure, with a focus on availability, performance, and cost efficiency.\nBuild and maintain infrastructure as code and CI/CD pipelines so changes are repeatable, reviewed, and safe to ship.\nDefine and track SLIs, SLOs, and error budgets with product engineering teams, and use them to guide reliability investments.\nRun and scale our Kubernetes and NoSQL platforms\nManage and troubleshoot Kubernetes clusters and containerized services, including deployments, scaling, upgrades, and resource tuning.\nOperate Cassandra and OpenSearch clusters, including capacity planning, performance tuning, backup and recovery, upgrades, and replication and consistency tradeoffs.\nPartner with engineering teams on data model, query, and indexing choices that hold up under load.\nAutomate and apply AI to operations\nIdentify repetitive operational work and replace it with well-tested automation, tooling, and self-service workflows.\nApply AI and machine learning capabilities to improve alert quality, anomaly detection, triage, runbooks, and incident response.\nEvaluate and introduce AI-assisted tooling responsibly, with attention to security, accuracy, and data handling.\nObserve, respond, and learn\nBuild and tune monitoring, alerting, logging, and tracing so teams see problems before customers do.\nParticipate in an on-call rotation and lead incident investigation and resolution, including root cause analysis and long-term remediation.\nPartner across Conga\nCollaborate with Product Engineering, Architecture, Security, and other Cloud Operations teams to deliver secure, reliable platform capabilities.\nContribute to code reviews, design reviews, and operational readiness reviews, and share what you learn with the team.\nDocument decisions, dependencies, ownership, and operational responsibilities clearly across team boundaries.\nEngage with support and customer-facing teams on escalations, and work through conflicting priorities with internal stakeholders.\nAre you the person we’re looking for?\n4+ years in site reliability, DevOps, or cloud operations, supporting enterprise SaaS services that operate at scale.\nHands-on experience running production workloads on Microsoft Azure, including compute, networking, identity, and managed services.\nExperience operating Kubernetes in production, including deployments, scaling, upgrades, troubleshooting, and workload tuning.\nWorking experience with NoSQL data stores, ideally Apache Cassandra and OpenSearch, including performance tuning, capacity planning, and recovery.\nProficiency in at least one scripting or programming language such as Python, Go, Bash, or PowerShell, and experience automating operational work.\nExperience with infrastructure as code (Terraform, Bicep, ARM, or similar) and CI/CD pipelines.\nExperience building and using observability tooling for metrics, logs, traces, and alerting.\nSolid understanding of distributed systems, networking fundamentals, and reliability practices such as SLOs, capacity planning, and incident management.\nExperience using AI or automation to improve operations, such as intelligent alerting, automated triage, or AI-assisted runbooks and tooling.\nExperience participating in on-call rotations and leading incident response and root cause analysis.\nStrong communication skills. You can work effectively with engineers, security, product, and support teams, and explain technical tradeoffs clearly to different audiences.\nA collaborative, curious mindset. You influence teams you don’t directly manage through technical credibility, and you share knowledge generously.\nHere’s what will give you an edge…\nAzure certifications such as AZ-104, AZ-400, or Azure Kubernetes Service (AKS) experience\nCertified Kubernetes Administrator (CKA) or similar credential\nDeep experience with Cassandra operations at scale (multi-datacenter, compaction tuning, repair strategies) or OpenSearch cluster design and lifecycle management\nExperience with GitOps tooling (Argo CD) and Helm\nExperience building AI-driven or agent-based automation for operations, incident response, or developer self-service\nFamiliarity with Azure Monitor, Prometheus, Grafana, or similar observability stacks\nExposure to security and compliance practices for cloud platforms, such as SOC 2 controls, secrets management, and policy-as-code\nDid we pique your interest? \nIf this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!\nPreferred Resume Format \nWe accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. \nDon’t meet every requirement for the role? \nStudies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. \nAdditional Information\nConga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.\nConga's Applicant Privacy Statement \nThe information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). 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