{"id":3553015,"url":"https://alion.io/job/connecting-care-general-manager-pwlcl","title":"General Manager PWLCL","company":{"id":1407960,"name":"Connecting Care","domain":"connectingcare.ca","url":"https://alion.io/company/connectingcare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cold Lake, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":138},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-30T08:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T14:22:37Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Role Overview \nThe General Manager is responsible for setting the tone within the Community by modelling a healthy community culture in accordance with the Mission, Vision and Core Values. The General Manager assists in creating a vibrant, nurturing community where every day holds opportunities for joy, purpose, and meaningful connections, and where strong, caring relationships are at the heart of daily life. The Eden Alternative philosophy is embraced in all areas of service to ensure everyone associated with the Community has the opportunity to be their very best. \nThe General Manager serves as an ambassador of the company and is responsible for day-to-day administration of services; financial operations; planning, development, implementation; evaluation and improvement of program services; supporting and empowering care partners; delivery of high-quality hospitality services; Resident and family relations. The General Manager plays an integral part in the leadership of the community and must work collaboratively with all service areas, Supervisors and Health Services partners. \nKey Accountabilities \nProvides care and services in a manner that demonstrates the principles of appropriate choice, dignity, privacy, independence, and individuality in accordance with the Mission, Vision, and Core Values. \nProvides leadership to the team to ensure they understand and are committed to achieving person directed services. \nAssures the provision of high-quality services needed and/or desired by Residents. \nAttains and maintains ongoing compliance with appropriate regulatory standards. Ensures that Community is prepared for inspections by regulatory agencies through regular auditing, compliance, and updating of Wellness Strategies, etc. \nResponsible for the development of Community specific procedures. \nParticipates in the budgeting process, maintain budget, report on variances and recommend solutions \nAttains and/or maintains the targeted occupancy level. \nStrives to attain excellence in Care Partner satisfaction through ongoing solicitation, surveys, and measurement of feedback. Implementation of Care Partner suggestions, interactive problem solving, and an annual evaluation. \nMakes improvements in the overall coordination of the Community’s services. \nProvides ongoing support, direction, supervision, and feedback regarding growth planning of all Care Partners, including contracted Care Partners and volunteers. \nActively promotes Care Partner participation and involvement in the day-to-day operations and decision making. \nPromotes team building through participation and/or leadership at regular Care Partner meetings. \nEnsure the maintenance and upkeep of the building, equipment, furnishings and grounds. \nResponsible for ensuring that a safe environment is provided for Care Partners and Residents; makes efforts to reduce safety hazards, accidents and injuries. \nResponsible for providing, supporting and participating in resident directed services. \nPlan, develop, and implement expansion in program services. \nDevelops and assures implementation of Community marketing program. \nContinually monitors, key measurable indicators of the daily operations. \nAssist with identifying and addressing unmet needs within the Community. \nSupervises/manages/directs the activities of the team and facilitates effective two-way communication with all parties. \nApply the concern resolution process and respond to concerns/issues and conduct appropriate investigations as they relate to care/services within the Community. \nCoordinate and oversee Care Partner planning and scheduling as per budget/funding advice guidelines, including overtime and time off approval and vacation requests. \nFoster the development of Care Partners/volunteers/students and facilitate individual and team skills. \nAdhere to applicable contracts and licensing. (e.g. CCHSS) \nResponsible for the discipline and discharge of Community employee care partners and participates in investigations, attendance management and grievance processes in accordance with Well-Being Strategies. Liaise with Corporate Representative/HR/LR regarding human resource items as required. \nAttend and actively participate on various committees/meetings providing advice/ input. \nOrganize and facilitate in-services/education at Care Partner meetings. \nParticipates in ongoing educational programs to update knowledge on applicable topics. \nLeads and supports projects and continuous quality improvement initiatives. \nEnsure the Emergency Management Plan is practiced and followed as required. \nResponsible for the recruitment, interviewing, retention, ECP recognition, supervision, promotion and regular growth check-ins of Care Partners. \nParticipates in the collective bargaining process as required. \nMentors the care team based on Well-Being Strategies. \nAddress unscheduled Community needs as required based on Well-Being Strategies. \nMaintain appropriate levels of certification. (As required) \nOn time completion of all annual mandatory education required by provincial regulations and the organization. \nMaintain confidentiality of the Community including but not limited to accountability of all care partners \nParticipate in the after-hours ECP call in process as required. \nManage and participate in after-hours On- call process as required \nPerforms other services/tasks/duties related to employee care partner role as assigned \nRequired Education \nGrade 12 Diploma or recognized equivalent is required. \nMust be able to read, write and speak fluently in English. \nDegree/Diploma in a related field/ Certification in Management or leadership training \nMinimum 3 years of management experience in nursing, recreation or hospitality. \nSupervision/leadership/facilitation/ Workplace Investigation/resolution experience. \nExperience and knowledge in human resources and/or labor relations. \nProficient in Microsoft Office, Power Point, Electronic Health Records, Electronic Payroll Systems & Publisher. \nRequired Skills \nAble to prioritize, re-adjust routines, and deal with repetitive activities. \nAbility to effectively deal with difficult and/or crisis situations that is free from abuse and /or neglect. \nKnowledge of services, assessments, care planning, and applicable regulations, guidelines, and policies. \nCommitment to person directed services- focusing on wellness not illness. \nPatience, active listening skills, verbal and non-verbal communication skills. \nDemonstrates an awareness/knowledge of the importance of health and safety; accident and injury prevention; and adheres to safe work practices and procedures. \nThe ability to deal with stress. Examples of these stresses include, but are not limited to, service time rotation, weekend and holiday duty, unusual or impaired behavior by Residents, family reactions to having a loved one in the Community, death and dying, oversight of auditors, surveyors, and Ombudsmen or similar. \nCurrent familiarity with the Eden Alternative Philosophy and the Domains of Well-Being is preferred. \nAdditional Education and Skills \nCompletion of applicable courses; Prevention of resident abuse, customer service, infection control, MIP, dementia, WHIMIS. \nCertification in management or leadership training \nIncident investigation certification \nHR and/or LR courses or training\nPWLCLGM10302026","description_format":"text","description_chars":7343,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-30T23:30:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:0","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/connecting-care-general-manager-pwlcl","json_url":"https://alion.io/job/connecting-care-general-manager-pwlcl.json","meta":{"generated_at":"2026-11-02T18:03:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25155,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1407960},"rest":"https://alion.io/mcp/rest/get_company?id=1407960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconnecting-care-general-manager-pwlcl"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconnecting-care-general-manager-pwlcl"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconnecting-care-general-manager-pwlcl"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/connecting-care-general-manager-pwlcl\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconnecting-care-general-manager-pwlcl"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3553015}},{"tool":"search_jobs","arguments":{"company":"connectingcare.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3553015},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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