{"id":3794203,"url":"https://alion.io/job/connection-dir-field-services-pmo","title":"Dir Field Services PMO","company":{"id":7393,"name":"Connection","domain":"connection.com","url":"https://alion.io/company/connection","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Project","optional":false},{"name":"ServiceNow","optional":false},{"name":"Smartsheet","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-11-05T08:28:39Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T23:44:04Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nWhat We Do\nWe calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.\nWho We Are\nOur team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.\nWhy You Should Join Us\nYou’ll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.\nBecause of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”\nApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\nResponsibilities\nLead and continuously evolve the global Field Services PMO operating model, project delivery methodologies, and governance framework across IT service lines.\nDirect the portfolio management process, including project intake, prioritization, capacity planning, investment tracking, and alignment with business strategy and budget cycles.\nEstablish and lead steering committees and executive governance forums, providing clear reporting on portfolio performance, financials, risks, and delivery health.\nDefine and monitor performance measures for delivery quality, schedule adherence, cost management, and value realization.\nProvide leadership, oversight, and escalation support for large, complex, or at-risk projects serving domestic and international clients.\nDrive consistent use of project management standards, tools, and templates across regional teams.\nLead resource and capacity planning within a global, matrixed organization and resolve cross-program resource conflicts.\nOversee vendor governance for outsourced and co-sourced delivery engagements.\nBuild, mentor, and develop a high-performing global team of program managers, project managers, and PMO analysts.\nEstablish career paths, certification opportunities, and professional development programs that strengthen project management capabilities.\nChampion accountability, continuous improvement, and data-informed decision-making throughout the PMO.\nLead change management and adoption efforts for new PMO processes, tools, and standards across regions.\nManage program financial performance, including forecast-to-actual spending and cost discipline.\nPartner with Finance and Procurement to develop business cases, track return on investment and business value, and support vendor contract governance.\nServe as a trusted advisor to business and executive leaders on delivery capacity, portfolio risk, and prioritization decisions.\nRepresent the PMO in executive and board-level reporting, audits, and compliance reviews.\nMin\nUSD $157,000.00/Yr.Max\nUSD $203,960.00/Yr.Qualifications\nProgressive IT program or project management experience, including five or more years in a senior PMO leadership role supporting global or multi-region portfolios.\nProven experience managing large IT services portfolios across infrastructure, applications, and digital transformation.\nExperience working in a managed services, IT outsourcing, or shared-services delivery environment.\nBackground supporting large, managed IT lifecycle programs.\nDemonstrated success building and leading global or distributed teams across multiple time zones and cultures.\nAdvanced knowledge of Agile and traditional project delivery methodologies, with experience establishing or scaling a PMO.\nStrong proficiency with portfolio and project management platforms such as ServiceNow SPM, Planview, Microsoft Project, and Smartsheet.\nExcellent executive communication, negotiation, and stakeholder-management skills, including experience presenting to C-suite and board-level audiences.\nExperience managing vendor relationships and outsourced delivery models.\nWorking knowledge of IT financial management, ITIL practices, and enterprise risk and compliance frameworks.\nPMP, PgMP, PfMP, SAFe Agilist/SPC, or PRINCE2 certification preferred \nWorking knowledge of IT financial management, ITIL practices, and enterprise risk and compliance 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