{"id":1732103,"url":"https://alion.io/job/connection-inside-sales-support-representative","title":"Inside Sales Support Representative","company":{"id":7393,"name":"Connection","domain":"connection.com","url":"https://alion.io/company/connection","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":20,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T22:27:19Z","employer_posted_date":null,"last_verified_at":"2026-10-02T22:27:19Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"OverviewWhat We DoWe calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.\nWho We AreOur team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.\nWhy You Should Join UsYou’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. \nApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\nResponsibilitiesDo you have strong people skills and a knack for providing tailored solutions that fit the needs of the client? If so, the Sales Support Representative at Connection might be your next career move! The Sales Support Representative is assigned to one or more Executive, Senior Executive or Presidential Account Managers to assist in their day-to-day fulfillment of orders and resolving customer issues on assigned accounts, both new and existing. The Sales Support Rep is an integral part of the success of the Account Manager and assists in account retention and growth. Does this sound interesting to you? If so, continue reading!\nWhat Connection Offer You:\nA supportive Team invested in your success\n\nGenerous paid vacation, medical, dental and vision benefits\n\nMonday through Friday work schedule\n\nTuition Reimbursement and 401k with matching\n\nWhat You Bring to Connection:\nA strong drive to succeed\n\nExcellent communication skills\n\nStrong customer service skills\n\nAbility to multitask\n\nThe desire to help others\n\nIn a Typical Day You Will:\nProvide superior customer to the Account Manager and customer during the order fulfillment process and in servicing \n\nAct as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business. \n\nMinimizes problem order situations by proactively following up on open orders and customer service issues for resolution.\n\nHandle incoming calls and assist on calls as needed\n\nPrepare and follow up on orders to ensure accuracy andcustomer satisfaction\n\nAbout Connection:Connection, a leading provider of information technology solutions to small and medium-sized businesses nationwide, has consistently been recognized for its commitment to service. We are a publicly traded, Fortune 1000 company with $2.7 Billion in revenue in 2016. Headquartered in Merrimack, NH, Connection employs over 2500 people and sells more than 300,000 products. Our mission is to provide customers with the expert guidance, state-of-the-art tools, and exceptional service to solve their technology challenges. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites \nMinUSD $20.43/Hr.MaxUSD $25.91/Hr.QualificationsBecause of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person\". \nOriginally posted on Himalayas","description_format":"text","description_chars":4215,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Systems Integrators","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-03T00:15:54Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":1,"age_days":7,"expected_fill_days":27,"reasons":["seen:7","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/connection-inside-sales-support-representative","json_url":"https://alion.io/job/connection-inside-sales-support-representative.json","meta":{"generated_at":"2026-10-11T21:11:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9857,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7393},"rest":"https://alion.io/mcp/rest/get_company?id=7393"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconnection-inside-sales-support-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconnection-inside-sales-support-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconnection-inside-sales-support-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/connection-inside-sales-support-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconnection-inside-sales-support-representative"}]}