{"id":1958124,"url":"https://alion.io/job/connectwise-channel-account-manager-dach","title":"Channel Account Manager - DACH","company":{"id":3532,"name":"ConnectWise","domain":"connectwise.com","url":"https://alion.io/company/connectwise","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":19,"ghost_share":0,"stale_share":0.789,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austria"],"countries":["AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":15000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T12:01:22Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-26T06:07:28Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.\nOur company is powered by our connections, our colleagues, and our community. And, we accept all kinds. \nGame-changers, innovators, culture-lovers-and humankind.\nWe invite discovery and debate. We recognize key moments as milestones. \nWe see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.\nCurious? Read this opportunity to learn how YOU can make a difference at ConnectWise!\n**Fluence in German is essential for this role.\nGeneral Summary: \nThe Channel Account Manager is responsible for managing, growing, and retaining a portfolio of allocated Managed Service Provider (MSP) partners in the designated region. The role focuses on driving recurring revenue growth, increasing technology adoption through Cross Sell and Up Sell and building strategic relationships with C- level partner contacts and key decision-makers.\nEssential Duties & Responsibilities:\nManages a named book of 50-200 MSP partner accounts\nIdentifies cross-sell and upsell sales-generated opportunities across the product portfolio\nLeads entire sales cycle through contract negotiations, opportunity terms, discounts, and implementation\nDevelops account plans for strategic/high-potential partners and strategies for underperforming accounts\nExecutes accurate account records, forecasts, and pipeline reviews within CRM\nCollaborates closely with Distribution partners in the allocated region\nAchieves personal annual sales growth contract value quota\nFollows ConnectWise value/solution based-sales process\nCloses sales that meet the ConnectWise standards for pricing, margins, terms, and conditions (averages are subject to change based on segment, industry, product, etc.)Average size of transaction: $15K annual per sale\nAverage number of sales: 85 transactions/year\nAverage length of sales cycle: 30 days\n\nPartners with Marketing, Customer Success, Sales Engineering, Technical support and Product teams\nKnowledge, Skills, and/or Abilities Required:\nKnowledge of Managed Service Provider (MSP) and/or Technology Service Provider (TSP)\nConsultative selling, Cross- and Upselling\nAbility to identify opportunities and leverage requested resources appropriately\nAbility to manage large projects and processes independently with limited supervision\nAbility to effectively make 50 outbound calls per day\nEducational/Vocational/Previous Experience Recommendations:\n5+ years of relevant experience in account management\nProven track record of previous annual quota achievement\nBusiness English and Mother tongue requirement for designated region\nFluence in German/DACH is essential for this role\nWorking Conditions:\nOnsite/Hybrid/Remote depending on location\nUp to 20% travel may be required\nConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.\nThe statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at  or 1-800-671-6898.","description_format":"text","description_chars":4472,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Austria","iso":"AT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["RMM & MSP Software"],"lifecycle":[{"event":"open","at":"2026-10-06T14:09:27Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.623,"p_room":0.9,"age_days":19,"expected_fill_days":35,"reasons":["conf:3","stale_co","velocity","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":15000,"is_top_pay":false},"html_url":"https://alion.io/job/connectwise-channel-account-manager-dach","json_url":"https://alion.io/job/connectwise-channel-account-manager-dach.json","meta":{"generated_at":"2026-10-26T08:58:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11970,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3532},"rest":"https://alion.io/mcp/rest/get_company?id=3532"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconnectwise-channel-account-manager-dach"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconnectwise-channel-account-manager-dach"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconnectwise-channel-account-manager-dach"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/connectwise-channel-account-manager-dach\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconnectwise-channel-account-manager-dach"}]}