{"id":4044393,"url":"https://alion.io/job/connectwise-sales-engineer-3","title":"Sales Engineer","company":{"id":3532,"name":"ConnectWise","domain":"connectwise.com","url":"https://alion.io/company/connectwise","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":18,"ghost_share":0,"stale_share":0.667,"repost_share":0.056,"time_to_fill_p50_days":35,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia","Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T21:34:30Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T08:29:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.\nOur company is powered by our connections, our colleagues, and our community. And, we accept all kinds. \nGame-changers, innovators, culture-lovers-and humankind.\nWe invite discovery and debate. We recognize key moments as milestones. \nWe see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.\nCurious? Read this opportunity to learn how YOU can make a difference at ConnectWise!\nGeneral Summary:\nThe Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services, all the way to implementation and onboarding.\nEssential Duties & Responsibilities:\nBusiness management expertise, including PSA, ticketing, and sales operations.\nResearches, analyzes, and documents findings\nResearches and presents reports showing potential customers the cost benefit of purchasing company products or services\nProvides technical training to clients and communicates customer feedback for future product development developments\nRepresents both technical and functional aspects of our suite of products/services and proposes how These benefits prospective customers \nProvides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations \nExecutes proof of concepts with prospects at both a technical and business level to show value \nExercises discretion and judgement regarding product specifications required to address customer requirements, assesses customers’ needs, and recommends solutions that optimize value \nWorks independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments \nPrepares, researches, and provides input into technical RFPs/RFQs \nActs as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support \nPursues and maintains professional and technical knowledge through ongoing training and education\nMay coach and review the work of other team members\nKnowledge, Skills, and/or Abilities Required:\n Provides support to the Sales team(s), with a high attention to detail\nStrong MSP background preferred, either within an MSP or a vendor supporting MSPs.\nPre-sales / sales engineering experience with demos and proofs-of-concept. Ability to manage projects and processes independently with limited supervision\n\nAdvanced knowledge of applicable work area\nAbility to situationally adapt and understand new technology/processes as per partner requirements\nProven sales track record of success\nAbility to identify opportunities and leverage internal and external resources appropriately\nUnderstanding of relevant products and services\nExcellent communication and interpersonal skills\nTeam player with a willingness to work both in a team environment as well as independently\nEducational/Vocational/Previous Experience Recommendations:\nBachelor’s degree in a related field or equivalent business experience\n3+ years of relevant experience\nExperience with a business process or management application\nExperience with a CPQ tool\nExperience with a CRM, such as Salesforce\nPreferred: Consultant experience\nPreferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+\nWorking Conditions:\nOnsite / Hybrid depending on location\n20-30% travel may be required\nConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.\nThe statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at  or 1-800-671-6898.","description_format":"text","description_chars":5424,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["RMM & MSP Software"],"lifecycle":[{"event":"open","at":"2026-11-10T23:19:24Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:1","stale_co","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/connectwise-sales-engineer-3","json_url":"https://alion.io/job/connectwise-sales-engineer-3.json","meta":{"generated_at":"2026-11-11T08:54:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14442,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3532},"rest":"https://alion.io/mcp/rest/get_company?id=3532"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconnectwise-sales-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconnectwise-sales-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconnectwise-sales-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/connectwise-sales-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconnectwise-sales-engineer-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4044393}},{"tool":"search_jobs","arguments":{"company":"connectwise.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4044393},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}