{"id":2343832,"url":"https://alion.io/job/connext-global-solutions-collections-specialist-2","title":"Collections Specialist","company":{"id":2288235,"name":"Connext Global Solutions","domain":"connextglobal.com","url":"https://alion.io/company/connextglobal","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines","Davao City, Philippines","Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":17000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T01:10:52Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-19T19:20:10Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Summary\nThe Collections Specialist is responsible for managing the collections queue for a portfolio of client accounts. This role involves following up on overdue invoices, resolving payment delays directly with clients, and updating account and payment status in the billing system. The position requires independent work during US business-hours overlap, handling a high volume of accounts, and managing professional outbound collection calls.\nResponsibilities\nManage a portfolio of client accounts, handling overdue invoices.\nConduct outbound collection calls to clients to resolve payment delays.\nUpdate account and payment status in the client's billing system after each contact.\nIdentify accounts requiring payment plans or escalation for management review.\nWork independently during US business-hours overlap.\nMaintain professionalism in handling firm collection conversations.\nRequired Skills\n2+ years of experience in collections, accounts receivable, or a related credit/billing role.\nComfortable making outbound calls and handling professional payment conversations.\nExperience with ERP or dedicated collections systems for updating account/payment status.\nStrong attention to detail across a high-volume account queue.\nAble to work independently during US business-hours overlap.\nAvailable Mon-Fri, 9pm-6am Manila (covering US business hours).\nDual monitor setup, reliable broadband (min. 25 Mbps), and headset for outbound calling.\nPreferred Qualifications\nExperience collecting for a US healthcare, medical transport, or logistics client.\nFamiliarity with dispute resolution and payment-plan negotiation.\nExposure to NetSuite or a similar billing platform.","description_format":"text","description_chars":1672,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-12T11:51:11Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.782,"p_room":0.9,"age_days":9,"expected_fill_days":19,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/connext-global-solutions-collections-specialist-2","json_url":"https://alion.io/job/connext-global-solutions-collections-specialist-2.json","meta":{"generated_at":"2026-10-19T23:07:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2288235},"rest":"https://alion.io/mcp/rest/get_company?id=2288235"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconnext-global-solutions-collections-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconnext-global-solutions-collections-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconnext-global-solutions-collections-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/connext-global-solutions-collections-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconnext-global-solutions-collections-specialist-2"}]}