{"id":2620040,"url":"https://alion.io/job/connexushub-customer-service-data-entry-representative-multiple-openings","title":"Customer Service / Data Entry Representative (Multiple Openings)","company":{"id":4421395,"name":"Connexus Hub","domain":"connexushub.com","url":"https://alion.io/company/connexushub","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-11-04T05:55:49Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"Total hourly compensation: $24.20 per hour (base wage of $19.11 plus $5.09 per hour health and welfare, paid in cash)\nLocation: Frances Perkins Building, 200 Constitution Avenue NW, Washington, DC 20210\nSchedule: Full-time, Monday through Friday, scheduled within a 7:00 a.m. to 7:00 p.m. window\nThe work\nProviders and their billing offices file complaints against health plans under the No Surprises Act, the federal law protecting patients from surprise medical bills. The Agency has 60 days to respond to each one.\nReview each day's new complaints, identify what is being alleged, and route them correctly.\nScreen complaints against defined jurisdiction categories and flag the ones requiring notification to the Agency within two business days.\nEnter and maintain complaint records accurately in the Government's Technical Assistance Inquiry System (TAIS).\nContact complainants for information missing from a filing and follow up until you have what is needed.\nContact health plans by telephone and pre-approved e-mail templates, logging every contact and response.\nKeep complainants informed on unresolved cases and escalate a case that is not moving before it ages.\nCorrect data errors in existing records and support recurring reporting to the Agency.\nWhat you need\nHigh school diploma or equivalent.\nOne year or more of data entry, case processing, claims, customer service, or administrative support experience. Health plan, medical billing, or federal case-processing experience is a strong plus.\nComfort working in a case management or records system and typing accurately at volume.\nClear written and telephone communication. You will be speaking with medical billing offices and health plan representatives.\nAbility to be reliably on-site in downtown Washington, DC.\nAuthorization to work in the United States, and the ability to obtain and maintain a favorable federal suitability determination (Minimum Background Investigation / Trusted Workforce 2.0 moderate). Start dates depend on receiving that determination.\nWhat we offer\nPaid sick leave from your first day, plus paid federal holidays\nA federal background investigation sponsored by the program\nMultiple openings with phased start dates","description_format":"text","description_chars":2209,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T13:08:48Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.544,"p_room":0.55,"age_days":33,"expected_fill_days":30,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/connexushub-customer-service-data-entry-representative-multiple-openings","json_url":"https://alion.io/job/connexushub-customer-service-data-entry-representative-multiple-openings.json","meta":{"generated_at":"2026-11-04T06:27:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10055,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421395},"rest":"https://alion.io/mcp/rest/get_company?id=4421395"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fconnexushub-customer-service-data-entry-representative-multiple-openings"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fconnexushub-customer-service-data-entry-representative-multiple-openings"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fconnexushub-customer-service-data-entry-representative-multiple-openings"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/connexushub-customer-service-data-entry-representative-multiple-openings\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fconnexushub-customer-service-data-entry-representative-multiple-openings"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2620040}},{"tool":"search_jobs","arguments":{"company":"connexushub.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2620040},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}